“You guys were great. I’m a beginner so don’t really know the jargon well. Charlie (sorry of I misspelt ) was great. I probably asked some dumb questions but he was really patient and took the time to explain it all. Great young man and a wonderful reflection of your customer service. Outstanding, I will be back.”
“My new PSE supra focus shoot very good after a few hours tuning, good value comp bow for the money, a couple of things could be improved on, the cable guard rod was not tightened into its bracket and fell off in the box, I think the cable guard needs improvement, worst part of the bow, I had arrow clearance issues, I was told by Apex you would set the draw and check it before delivery, not so in this case, all round still happy, PSE should have put it on properly.”
“Great service. Really, truly, located in Australia (unlike so many online retailers). These guys shipped so swiftly I couldn’t believe it.
I am thoroughly impressed. *****”
“Exceptional customer service (shout outs to Jake!) great range of quality stuff. I don't have a pro shop near me so I rely on emailing these guys if I ever have a problem. Fast shipping to NZ. The Apex branded Berserker 75lb compound and Apex arrows are also top quality, and belong beside the big brands. The only feedback I have is that you need another star at the review section so I can give you 6 stars”
“I haven’t received it yet so I don’t know if it’s any good or not. The tracking doesn’t tell me any details of where it is it only says it’s been picked up from you.”
“Great bow unfortunately came without stabilizer and wrist strap,hard to communicate as phone was very busy a lot of the time maybe put on a couple more staff during covid cheers”
“Ordered item 2 weeks ago and paid for express post. Item still hasn't arrived. Probably more a issue with Australia Post, Not Apex hunting. But, if I had known there would be such a delay, I would not have paid extra for express delivery”
“Paid for express post. 2 days later contacted them to see when the bow would be dispatched. They said after it had been set up. To which I said do not touch it I will have it set up for me, Do not touch it! It came set up for left handed! Looks like it was off the shelf not brand new it had clearly been used. Will not order through them again.”
