“One arrow arrived broken. I immediately emailed you about this but have had no response. So still am waiting to see how your customer service plays out. The o ring around the sight fibers are coming off after 1/2 hours use but otherwise product seems to work ok.”
“After chasing an SX3 across other outlets, APEX were the only ones who were confident they could have it to me quickly albeit that it wasn't immediately available on the shelf.
To their credit, the release was in my hands in a matter of weeks and I also received a complementary gift!
Thank you Apex”
“This was my second order of Gold Tip Warrior Arrows with feather fletch. I'm very happy with the product for use of Horseback Archery. The arrows hold up well and continue to be consistent.
With the tips and the cut down service equate to $17/arrow, only a few dollars more than the basic entry level carbons, but the performance and durability far excels in this case.
The only criticism I have, which I have also found on previous orders is the dispatch time, It was approx two weeks from order to post date. I paid extra for express post but the dispatch time kind of made that pointless.”
“Thanks team
This was ordered on line for Christmas under covid19 conditions and arrived very quickly. Not opened yet but thanks for the fast delivery.”
“Great bow unfortunately came without stabilizer and wrist strap,hard to communicate as phone was very busy a lot of the time maybe put on a couple more staff during covid cheers”
“More clarity on target arrow tips.
Most clubs don’t except outcerts, all tips need to be smooth and same size as the arrow shafts.
Other than that, the service was great”
“I was happy with the service despite having to wait awhile. I mentioned I was new to archery so it would have been nice to have had the bow taken to the range and things like centre shot (which I did not know existed) performed.”
