Apostil.co.za Reviews

Name: Apostil.co.za
Address: Walker Creek Office Park Building, 90 Florence Ribeiro Ave Muckleneuk, Pretoria, Walker Creek Office Park Building, 90 Florence Ribeiro Ave Muckleneuk, Pretoria, Gauteng
Rating: 4.89

4.9 Rating 1,514 Reviews

98 %

of reviewers recommend Apostil.co.za

Company Reviews

Metrics

Info

4.9

Based on 1,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

About Apostil.co.za:

Apostil.co.za is a documentation service provider for South Africans living abroad or in SA.

Get South African apostilles, police clearances, other documents and legalisations, as fast as 24 hours, through our legal service.

Visit Website

Phone:

011 083 9830

Email:

info@apostil.co.za

Location:

Walker Creek Office Park Building, 90 Florence Ribeiro Ave Muckleneuk, Pretoria,
Walker Creek Office Park Building, 90 Florence Ribeiro Ave Muckleneuk, Pretoria
Gauteng
0081

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Apostil.co.za 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is one of the most impressive companies you will ever have the pleasure of dealing with. Their service is absolutely superb. I dealt with Cherese Bezuidenhout and her team and they run a brilliant operations and are amazing to deal with. Highly recommend dealing with them.”

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Posted 4 years ago

“Fantastic service 👌👌”

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Posted 4 years ago

“My experience thus far - I paid for the PCC Front of Queue service of 4-7 days (R7239). On the 10th day I was informed that SAPS had shut down due to power issues. This lasted for 5 days. Another 6 days has passed since SAPS was back on and Apostil.co still have no idea. I am told that they go daily to request the PCC. Communication is NEVER proactive and I am told that I will receive communication when they have received the PCC (no one really knows when that could be). Yesterday I was offered a R2000 refund! A total of 19 (-5) days has passed and no PCC in site! Beware that Apostil will remind you that the timing is an 'estimate'. To Apostil, here is a definition of Estimate - to form an approximate judgment. Right now we are at a 100% deviation and counting...”

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Posted 4 years ago

The delay you have experienced is solely due to SAPS, as you know and as we have told you many times. We do not have to give you any refund at all, and offered this solely as a gesture of understanding.

Posted 4 years ago

“Professional team with good communication”

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Posted 4 years ago

“Excellent service from day one & periodically updated throughout the process.”

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Posted 4 years ago

“I have never used a company to locate documents before. I was not sure if this typre of service was worth the money. Well in my case it was 100% a success. I will be using them again and whenever i need to.”

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Posted 4 years ago

“Super efficient!!was able to leave everything to them. Always gave realistic time lines. Thank you so much!!”

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Posted 4 years ago

“Service was effiiently handled and docs arrived on time.”

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Posted 4 years ago

“My apostille was certified on 1 February 2021 and collected by this company on 9 February 2021. I supplied them with my courier details on 9 February 2021 and it was only sent via courier to me on 14 February 2021. I am now being told it won't be delivered to me today but only tomorrow after a 'change made by the courier'? I had to call the offices 16 times since the 9 February 2021 and send multiple emails to try get the apostille sent to me. Their phone is often turned off with an out of office message even though we're within office hours.”

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Posted 4 years ago

We cannot understand how our work for you deserved a one-star review, together with incorrect and unfair comments. We did everything correctly and only the courier company had poor service, not us. We answer our phones and emails promptly, our phones are never turned off and only diverted to our mailbox after hours. Your review would be better suited to the courier firm who created the delay.

Posted 4 years ago

“With me being far away, and the limitations on everything due to covid etc, the service provided was great. I felt in good hands . Thank you”

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Posted 4 years ago

“I am very impressed with the swift and professional service I received from Apostil. The email responses from Cherissa were quick and consistent. I will definitely use them again and I recommend their services to anyone.”

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Posted 4 years ago

“I was so impressed by this service, very efficient. I would highly recommend anyone needing documents done to use this service. Thank you again Cherissa Chandh”

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Posted 4 years ago

“Original apostil document has been missing for 6 weeks, no helpful updates or feedback from Deirdre Tempers. Terrible service, would not recommend. I had to call the courier myself for an update.”

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Posted 4 years ago

This review is unfair and incorrect - the courier has made errors, not us. Contrary to this review, we have, without needing to, at our own cost, undertaken to replace the document in question, with no thanks from this client.

Posted 4 years ago

“Incredibly impressed with the assistance and communication from Apostil.co.za. They assisted me with a Record Expungement, Police Clearance and eNaTIS confirmation of driving license all the while coordinating with me from another country and shipped the final documents to me. Thank you very much to Cherese for her help!”

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Posted 4 years ago

“Despite many delays - nothing within fault of Apostil, Cherissa kept pushing and pushing to get all my documents ready. She's always gotten back to me very quickly even outside business hours. Could not be any happier with the amount of work Cherissa put in for us. Well worth the money.”

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Posted 4 years ago

“Highly recommended. The entire process was taken care of, from application to delivering of the documents. Thank you for your outstanding and speedy service!”

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Posted 4 years ago

“We applied and paid through u for our unabridged birth certificates, this was in May 2021. We have received nothing, no comments, the only time anyone communicates is whe I send an email. Several days ago I sent an email and asked for the application ref number to DHA and my email was completely ignored. 4 days later and still waiting. What a sad service. Am definitely going to put reviews on social media”

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Posted 4 years ago

“Excellent and speedy service from Apostil. Deirdre was really efficient and the process of getting my PCC was seamless. I would definitely Recommend!”

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Posted 4 years ago

“Excellent efficient service and great communication. Highly recommended”

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Posted 4 years ago

“I needed a PCC from overseas, I payed for the basic service quoted as R2775/PCC, R725/DHL return 20-30days... I received my documents back in my hand in 22days, I would recommend this company to anybody in need of their services. Fast, Friendly and so efficient, the customer service was amazing they made everything so simple. You won't regret using this service. 100% satisfied”

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Posted 4 years ago

Apostil.co.za is rated 4.9 based on 1,514 reviews