“Booked my imac into the genius bar at Bluewater as it has an intermittent power failure issue. Had a small wait but then was seen by someone that knew what they were taking about. They narrowed it down straight away to a hardware problem in the power train and ordered possibly needed parts right then. They said there's be a call in 3-5 days to say how it was going and then it should be ready in 7-10. Got a call after 3 days to say the psu and logic board had been changed and it was nearly ready. 5 business days and it was ready for collection. Collected and the fault was gone first time. Excellent service throughout.
John Lewis had been trying to fix it for 3 months.”
“Apple customer service is fantastic. The sales personnel are so friendly and are willing to help with anything. Apple products may be pricey but the customer service that comes with it, makes it worth every penny.”
“Just bought two Apple iPhone 8's what a load of rubbish. Either wont load contacts or if it does they disappear immediately. Sending them back for a refund will by a Samsung at least they are reliable and don't rely on icloud and all the other apple pay for add ons.”
