“Ordered an Apple Watch online and it was the simplest thing ever allowed me to customise the watch look through any additional add ons and explained various payment options”
“I had called apple about a serious matter I am not able to get onto my phone and the man who tried to sort it out was not listening to my problems when he told me what to do and it didn't work he raised his voice and told me to do it again. I did it about 10 times still it didn't work .he was very bad and didn't know what he was doing . GOODBYE APPLE IM MOVING TO SAMSUNG !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SEE YOU NEVER HORRIBLE COMPANY WITH RUDE AND VERY BAD AT THERE JOB WORKERS”
“13.1.3 has prevented me from calling people and connecting to the internet. WiFi only which is pretty pointless really, it’s not difficult to only roll out updates when they are ready. Halfwits.”
“Purchased my macbook from them and it is a quality product, although their customer service is generic and if there are issues with your macbook they will likely say you need to replace it.”
“Refused to refund the subscription price of an completely useless option within a “free” app called Adobe Scan. It promises to combine your single scans into one doc. I needed to send a client her request for a complete doc; hence, I subscribed to the service which cost $9.99 per month.
Guess how long I waited for the app to combine only 4 one page PDFs? Over three hours! I did everything I knew to remedy this as surely it would be corrected, right?
I uninstalled the app, reinstalled and tried over and over.... It was a bust. This was a joke a colossal waste. For the first time ever, I asked Apple for a refund. I wrote them regarding all of issues and honestly, told them that it was impossible for my complaint to be their first regarding this app subscription.
They refused and suggested that I was taking advantage of them. Yes, as if my simple request was a very big deal; I had no idea what these guys were talking about but it it is a great disappointment.
My advice: don’t use Adobe Scan, and definitely never subscribe to its useless promise to help. It is nothing but a colossal mistake.”
“it is a pathetic response and service on the product support for Apple Watch. For such a small corner dent on the watch apple is not ready to repair its mic. I fail to understand how come dent on one side of watch is effecting mic on other side of it. I would say product is good only till the time there is no issues. Don’t trust these people to get any kind of after sales service, they will always find a escape.”
“I switched to Apple when the MacMini first came out. Over the years Apple has always fallen over backward's to please on customer service, and I have had all sorts of repairs made to my Macs and my iPhone, all no charge. Ok, you may think Apple gear is overpriced, and up till this year, I would have disagreed. I am disappointed as the new 15" MacBook Pro is £2,700. My 3 year old 15" M-B-Pro was about £1,400, and when I upgrade next September, I will switch to the iPad Pro 12'9" currently selling for £969. Still, miss Steve Jobs, but I think Tim Cook is doing a great job.”
