“I recently purchased an Apple iMac from the Apple store, getting great, personalised service and excellent advise. I've already had two MacBook / MacBook Pro computers, but it was time to dip into the desktop world - and what a treat it is (and equally pleasant buying experience).”
“I purchased a phone on contract via a provider and person living in my house for a short time who left put this phone into lost mode, this phone is only 3 months old and apple can do nothing to take the lost mode off even though I have sent them bank statements and proof of purchase that person mentioned did this maliously, so please be aware when getting an iphone that the security is good if you loose the phone but if accidently put in lost mode they cannot help.”
“I had purchased a new iPhone 7 plus three weeks before going on holiday. While away I realized something was very wrong with the phone. Once home just popped down to ask for help. The kindness and time which was given to me was incredible. Immediately it was tested and as I thought, was faulty. A brand new phone was produced without question. The Genius Bar guy was fabulous, amazing knowledge but the care and consideration given to me was second to none. It is a first class company with first class product. I am a lifelong fan!”
“The online website was very informative in choosing the right product for our needs. The delivery was next day - everything was packaged well and I was pleased that we had to sign for the goods, as often things are left on the doorstep and some have been know to disappear! The product was good and as described. Overall, a good purchase and ordering/delivery experience. I would recommend Apple's products and services to others.”
“Went to Apple Store in Birmingham to buy my daughter a laptop for University. Service was outstanding, didn't try to flog the most expensive product. Listened to the course my daughter will be doing and what it involved and then made informed suggestions. I know Apple have great products and a great brand, but as a customer you want the service to match and on this occasion it did!”
