Appliance Central Reviews

Name: Appliance Central
Rating: 4.53

4.5 Rating 10,788 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 8th October 2025

Anonymous

Anonymous // 01/01/2019

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“After the purchase I got an e-mail that it would take 2 weeks to ship my stuff. Two weeks later, no updates. Emailed the company and was told that would take more 5 business day. One week later, nothing. I sent another e-mail. This time they told there it was a product shortage but should arrive in stock in 3 days (although their web-site was still displaying it as available for Newcastle region). Four days later... nothing! My wife tried to call to get the purchase canceled, but guess what, their call center takes hours to pick your call. Emailed once more, they asked for more 4 days... This time, yaaay!, ready to ship. They called on a Tuesday, during working hours, I didn't see the call. Around 3:30 pm they send an email asking to confirm until 2 pm of that day if there would be someone at home to receive the product next day. I answered yes, but then they replied that the truck already left and I could only get my stuff the following Tuesday. So, in short, after nearly 2 months, I got the stuff I bought.”

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Posted 1 year ago

“fast delivery service”

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Posted 1 year ago

“Disappointed they didn't take box with them. Everything else really good”

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Posted 1 year ago

“2 weeks later I’m still waiting for my microwave to arrive. Appliance Online should seriously reconsider using Aramex for courier service. Aramex tells you the driver attempted to make the delivery, but this is a complete lie. Just go checkout their Google review, worst courier in Australia.”

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Posted 1 year ago

“Smooth ordering process, varied payment options, which is good. Item delivered in time and package in good condition. Overall, very happy with my first purchase experience from Appliance Central!”

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Posted 1 year ago

“Staff were genuinely helpful and engaged when I phoned to clarify some details before purchasing. The positive attitude of staff resulted in my decision to go ahead and buy through Appliance Central. Shipping and delivery seamless.”

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Posted 1 year ago

“Great service knew what was happening at all times”

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Posted 1 year ago

“Fantastic Customer Service from start to finish. Easy use of website and quick delivery of my new television. Will definitely purchase from here again.”

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Posted 1 year ago

“Fantastic service, helpful customer service people who have common sense. Will definitely buy from here again. Excellent communication from the delivery driver who was also friendly and polite.”

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Posted 1 year ago

“Great service. Great price. Prompt delivery (2 days) by a friendly and helpful driver.”

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Posted 1 year ago

“Purchased a Hisense 43 inch TV. A great TV at a great price and working well so far. Also has a 3 yr warranty for some peace of mind. Delivery took a little longer than expected but the TV was purchased just before Easter then everything shut down for 4 days. otherwise I think it would have been delivered much quicker. Would definitely buy again from this company as prices seem very competitive and I didn't experience any issues at all. Very happy with their service and product.”

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Posted 1 year ago

“Hi still waiting for delivery. I have tried to speak with arramax delivery people however there is no one to speak with. Apparently they tried to deliver I was at the address all day until 5 pm didn’t receive any tracking details Are you able assist Thanks Tony”

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Posted 1 year ago

“Quick delivery. Installed, old machine taken away. Good setvice. Will use again.”

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Posted 1 year ago

“Appliance Central were very helpful when I couldn't get a left hand opening fridge . They were willing to go that extra mile to order this rear item for me . They delivered on time with no fuss and took away my old fridge. Great service.”

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Posted 1 year ago

“Great hassle free service”

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Posted 1 year ago

“Great price. Good communication.Removed old freezer on request. Delivery team helpful.”

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Posted 1 year ago

“Easy to order, excellent delivery with awesome communication”

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Posted 1 year ago

“Came quick”

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Posted 1 year ago

“Fridge delivered seriously damaged. Refused delivery but tehe delivery driver refused to take it back stating we use it and they will organise a replacement. Called to confirm while they were still here. Sent through the photos and emailed as requested and are now told can only get a $100 refund for an $1800 damaged fridge that doesn't work properly because we used it. Called a thousand times to follow up. Am advised that soemone will call back which they never do. Will never use Appliance Central again and will recommend everyone avoid it.”

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Posted 1 year ago

“Speedy delivery.”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 10,788 reviews