Appliance Direct Reviews

Name: Appliance Direct
Rating: 4.47

4.5 Rating 133 Reviews

87 %

of reviewers recommend Appliance Direct

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Metrics

4.5

Based on 133 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Appliance Direct 1 star review on 6th November 2020

Marian

Appliance Direct 5 star review on 26th August 2020

Lindsey

Anonymous

Anonymous // 01/01/2019

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“this is the 2nd air con unit i have had delivered,delivery product and price very good.My son in law has now had 1 delivered and is very happy with it”

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Posted 3 years ago

“Excellent service ordered 2pm Friday , delivered 11:00 the next day Ordered a BBQ so there was a lot riding on the delivery getting there. Arrived early the next day All built and cooking on it on time for guests arrival. Excellent product. Delivery team even put it agg tv tip of the Garden for me so as I didn’t have to struggle to get box out into the Garden. Superb service highly recommended.”

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Posted 3 years ago

“electricq fridge/freezer great item just right for our downsized family good price to other brands out there used for a week with no issue's very helpful delivery men thank you”

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Posted 3 years ago

“The service was next to none, the delivery was very fast, the appliance I purchased is brilliant, I love it, the oven cooks the food evenly, easy to clean, would deffently recommend”

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Posted 3 years ago

“Excellent price, Excellent really fast delivery. Will definitely use again.”

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Posted 3 years ago

“Excellent service and washing machine delivered before chosen date. Very happy with the delivery and a phone call to customer services after as well.”

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Posted 3 years ago

“Brilliant company, great prices and quick delivery. Kept me updated throughout the whole delivery process. Definitely recommend a lot cheaper than curry’s.”

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Posted 3 years ago

“Excellent service from start to finish. Product was best price I could find and item was delivered a couple of days after order was placed”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“It's not yet fitted but the hob was delivered quickly and looks a lovely product. I'm sure it will look really smart in my new kitchen”

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Posted 3 years ago

“I found this company on Google and placed my order online as Website was very easy to navigate. Prices very competitive. Confirmation of order was sent promptly by email and estimated time of delivery indicated. Delivery was as promised within 2 days. Purchase was followed up the next day by Appliances Direct team to check service was satisfactory. I cannot fault the service.”

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Posted 3 years ago

“Our fridge broke down in this current situation of lock down. They were the only company that could get the fridge out to us the next day. Excellent, friendly and professional service in difficult times. Can't fault them.”

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Posted 4 years ago

“Arrived on time as scheduled”

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Posted 4 years ago

“Ordered during lockdown. Oven arrived when expected with plenty of communication. I ask them to leave it on the drive so quick easy delivery. Good price.”

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Posted 4 years ago

“Quick Delivery , Genuine Product”

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Posted 4 years ago

“Oven delivered, paid in addition to have old appliance removed and recycled, it was delivered, asked politely if they could just put new oven in the place the old one was.. No... Left it on the floor and the packaging on the front lawn! I am a lady on my own and there was no way I could lift this... It sat on the floor for three days... So obviously couldn't cook!!!!!!!!!!”

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Posted 4 years ago

“We bought a tumble dryer from them. It was good value for money and works really well. It came on the delivery date we were given and was well packaged so no damage. We have had to send items back to other retailers as their items were damaged due to poor packaging. We will definitely use this company again.”

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Posted 4 years ago

“Was a little concerned about the bad reviews but the price of the Bosch oven was much better than other retailers. Ordered the item and received an e-mail stating day of delivery. The driver telephoned an hour before arrival. Can't fault the service.”

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Posted 4 years ago

“Staff were helpful, informative and not biased towards any particular model. The delivery guys were careful and tidy, finding us quickly thanks to good local knowledge. Appliance registration was painfully slow on the phone, with hindsight I would register online.”

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Posted 4 years ago

“From the start on line right to the delivery and the product itself all excellent. Top of the range.”

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Posted 4 years ago

Appliance Direct is rated 4.5 based on 133 reviews