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Appliance Direct Reviews

4.5 Rating 133 Reviews

87 %

of reviewers recommend Appliance Direct

Company Reviews

4.5

Based on 133 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Appliance Direct 1 star review on 6th November 2020

Appliance Direct 1 star review on 6th November 2020

Appliance Direct 5 star review on 26th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appliances delivered when they said they would be, 2 man team, I had them delivered to my work so access was very easy. Items all appeared to be OK with no damages, but haven't inspected yet as kitchen not ready to receive them. Hopefully all will be alright when ready to install. Did put "unchecked" on paperwork.”

Posted 4 years ago

“Great delivery on time but the phone I purchased should have come with a free memory bank never recieved wrote to the company three times no reply.”

Posted 4 years ago

“Rubbish on delivery, cancelled 3 times !! Rubbish on correspondence.”

Posted 4 years ago

“Speedy delivery. No issues.”

Posted 4 years ago

“Brought on line, arrived when they said it would, excellent product works as expected. Delighted”

Posted 4 years ago

“Quick delivery. Phoned to let me know when they’d be delivery. Good price.”

Posted 4 years ago

“Poor from start to finish. Paid additional price for Saturday delivery and item never arrived, a wasted Saturday. Refunded only 3/4 of the delivery charge. When item the BBQ was unpacked several defects were identified, the item was clearly a second. Steer clear of this company.”

Posted 4 years ago

“Fantastic customer service”

Posted 4 years ago

“I’m loving my product, it’s every thing that it says it arrives on the date promise it fits well in my kitchen and complete the look”

Posted 4 years ago

“Great communication start to finish well packaged speedy delivery”

Posted 4 years ago

“Simple easy transaction , very efficient company”

Posted 4 years ago

“Excellent service. One small criticism, the box was damaged and unsealed. However everything else was in order.”

Posted 5 years ago

“Ordered a chest freezer, to be delivered at a later date was kept informed by them every step of the way by email, very friendly, delivered when they said it would be, would recommend them to family and friends, if I need any other electrical items in future will try them first”

Posted 5 years ago

“The best price I could find for the cooker & hood I wanted. They delivered on the day I asked for and kept me informed throughout the day as delivery time got nearer. I had the time & confidence to pop out for a coffee whilst waiting!”

Posted 5 years ago

“My daughters tumble drier broke ordered a new Hotpoint Codenser Drier for next day delivery arrived on time and they unpacked it for her as well many thanks for a great service”

Posted 5 years ago

“Absolutely perfect from start to finish. What they said they would do ,they did On time , fantastic service.”

Posted 5 years ago

“Having been let down by another supplier contacted the above via phone to see if the item could be delivered as advertised . Following a very helpful call all good Sure enough ordered circa midday on a Friday and it arrived a.m Saturday morning Great service.”

Posted 5 years ago

“Excellent service both on time of delivery and friendly efficient staff”

Posted 5 years ago

“Very quick delivery. Best price on the internet for the burglar alarm I got.”

Posted 5 years ago

“Excellent company to use”

Posted 5 years ago

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Appliance Direct is rated 4.5 based on 133 reviews