Appliance Direct Reviews

Name: Appliance Direct
Rating: 4.48

4.5 Rating 150 Reviews

83 %

of reviewers recommend Appliance Direct

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Metrics

4.5

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Appliance Direct 1 star review on 6th November 2020

Marian

Appliance Direct 5 star review on 26th August 2020

Lindsey

Anonymous

Anonymous // 01/01/2019

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“Easy to use site. Delivery when stated. No complaints”

Helpful Report

Posted 6 years ago

“Superb price for microwave, cannot fault quality and delivery. Very good company to purchase from.”

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Posted 6 years ago

“Not only a bad experience, A TERRIBLE EXPERIENCE, took delivery of an AmberGlo wall mounted flame effect electric fire, mounted it on the wall, fine. Now this was advertised as a "silent flame effect", WRONG!!! with no other noise in the room, there is a constant whirring, like a train in the distance, ok for 5 minutes but continuously, drives you nuts. The fan is meant to work when the temperature drops below the pre-set temperature of the room, ours will only turn on when the temperature is pre-set to 30c, honestly who'd want a heater going at that temperature? Phoned customer service, held on for 20 mins, cut off. Phoned sales, held on for over 30 mins, gave up. DO NOT BUY THEIR RUBBISH PRODUCTS, ONCE THEY'VE GOT YOUR MONEY, THEY'RE NOT INTERESTED, BE WARNED!!!!!!!!”

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Posted 6 years ago

“Always great prices and quality products. From order to delivery was smooth process and was kept up to date with delivery and time slot.”

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Posted 6 years ago

“All delivered on time and correct date plus phoned when they said they would .would buy from them again .”

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Posted 6 years ago

“First class service”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Incredible service very quick to deliver presentation of product excellent recommend them to any person”

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Posted 6 years ago

“very easy transaction and delivery was as quick.”

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Posted 6 years ago

“Competitive price easy to order .good communication and time span with delivery .”

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Posted 6 years ago

“Great products, great service, great prices! Couldn't ask for more. I will definitely use them again and would recommend to anyone.”

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Posted 6 years ago

“My Fridge was not holding even temperature, so delighted to find the same model fridge in a newer serial number. Delighted with Customer Service phone call to explain planned delivery date -great to speak to a person. Good communication on day of delivery with friendly driver and mate.”

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Posted 6 years ago

“Third order I've placed with this company the service is second to none from order to after sales”

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Posted 6 years ago

“Regular update for delivery time, good price and service from the deliveries team.”

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Posted 6 years ago

“Easy to order, we were kept informed and delivery was on time. Very happy with service and would definitely use again.”

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Posted 6 years ago

“good customer service good delivery and polite all the way”

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Posted 6 years ago

“Delivered what I wanted when I wanted it with no fuss.”

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Posted 6 years ago

“Very clear ordering process, tracking and delivery time provided. All very straightforward, thanks.”

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Posted 6 years ago

“Excellent price, delivery described by company 100%, packaging 100%, can't fault the company, will recommend and use again”

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Posted 6 years ago

“My cooker is great the price was great as well”

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Posted 6 years ago

Appliance Direct is rated 4.5 based on 150 reviews