“came on time, and just what I needed, were faster than local Calor agents who said it would take 3 weeks for them. So to order direct from
CALOR. I have already been using the new Reg and nozzel thanks”
Thank you for your feedback, Robert. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback and your recommendation Samantha, it is very important to us to ensure our customers receive top quality products and excellent service.
Thank you for your feedback Claire. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback Stephen. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
“The calor gás patio heater arrived in time and was easy to put together, but the fact that many distributors will not start new bottle contracts during this time and therefore a gas bottle should be included in the order or a suggested purchase of a bottle explaining the need for bottles to exchange if you need gas for your appliances. A cover would be an advantage and suggested purchase when buying this item.”
Thank you for your feedback Julian. Customer satisfaction and providing a good quality service to all our customers is very important to us. The past 12 months have been exceptionally unusual and challenging in relation to maintaining a seamless cylinder supply operation for Calor. With operational restrictions in place during the early stages of the COVID-19 pandemic, followed by a period of unprecedented demand for many of our key cylinder sizes, the resulting impact means that we are not able to deliver at our usual speed and efficiency. We are doing our very best to satisfy demand in these challenging circumstances and provide for all of our customers whilst keeping our colleagues and customers safe. However, it has not always been possible be meet demand and we apologise for any inconvenience this may be causing you. We would like to assure you that we are doing all that we can to restore the cylinder availability and delivery status back to our usual high standards.With the demand continuing to remain high, we have been working tirelessly to increase the number of cylinders in circulation by introducing extended shifts to refurbish existing cylinders as well as purchasing new cylinders to supplement the existing stock. These efforts will take time to add significant stock into the network – but once they do this will allow us to improve our availability and once again provide you with the service you expect from Calor.
Thank you for your feedback Richard. Customer satisfaction and providing a good quality service to all our customers is very important to us. We will pass on your feedback regards clearer instructions to the manufacturer.
Thank you for your feedback. Customer satisfaction is paramount and we are pleased that you are happy with your gas heater and the service we provided.
Thank you for your feedback Keith, it is very important to us. We are pleased that you are happy with your order and aim to provide all our customers with good, quality products at competitive prices.
Thank you for your feedback Nigel. We aim to provide all our customers with good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
“Love this heater. I have used these heaters for 20 years and this is by far the best one. I use it in the conservatory as there is no heating in there. I only have to use the lowest setting to be nice and warm.”
Thank you for your feedback Helen. Customer satisfaction is paramount and we are pleased that you are happy with your gas heater and the service we provided.
“Product was exactly what I wanted. The quality of the materials are first class, and the packing of the bbq was very good. Also the assembly instructions of the unit could not have been better.”
Thank you for your feedback Paul, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback and your recommendation Adrian, it is very important to us to ensure our customers receive top quality products and excellent service.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
