Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“Calor may be a famous and well known name but they should find a decent delivery company.
I had numerous messages telling me when my item was going to be delivered, in the end it was still a day late, royal mail is a joke.”
“The appliance is perfect. Unfortunately it was your courier that let you down.
The tracking number didn’t work and then I was given every excuse as to why it was delivered late.
You might want to look at other options for delivery.sadly it would make me think twice about purchasing in the future.”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Uncertainty as to who the warranty is with as tried to submit online emailed form but disappeared. Tried Sahara products and registered with them but no confirmation email and as a customer left with no guarantee of warranty on product.”
Thank you for your feedback. It is very important to us.
Sahara usually handles the warranty on Sahara products directly.
If you have any issues with the product, please do not hesitate to contact us with the order number or billing postcode. We can access the information from there and help resolve any issue.
“The Super Heat 4.2kW Radiant Portable Gas Heater offers impressive heating power in a convenient, portable design. With 4.2kW output, it efficiently warms up spaces. The radiant heat provides a comfortable warmth, and its portability makes it versatile for various settings. The unit's safety features and ease of use enhance its appeal, making it a reliable choice for those in need of efficient and movable heating solutions.”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Excellent Gas Fire, Highly Recommend the Manhattan Deluxe and warms my room in no time on low too. Customers Service was nice and helpful. DPD who delivered, awful as they dropped the fire at my door step with a big drum sound thump. Luckily no damage to fire but box was dooshed in.”
Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.
We are very sorry to see the experience you have had with DPD and have provided the information to the courier.
“I purchased a Provence gas heater and was pleased with the quick delivery. It would have been 5 stars but the heater takes a 15kg butane cylinder and it wasn't at all clear how difficult it can be to get hold of one of these - I suggest adding some information about this for clarity.”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
