Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“It's much bigger than we expected and not suitable for the use we had in mind but we decided it will make a good base for an outside barbeque and cooking area.”
“Great service, arrived in a timely manner. One castor was broken, however, was sent a new one within days of request. Would purchase again. Thank you!”
“I bought 2 heaters. the first one: 1) super heat living flame portable gas heater. very nice look, took a good week to get rid of the initial smell, works well. But the heat is not near as strong as a 4.2Kg
2) i bought super heat 4.2 radiant portable gas heater. very simple but the heat is very strong and for my old cottage much much better than the "living flame heater"
so if you want look take the living flame, if you want heat take the really efficient super heat 4.2
In both cases, great delivery timelines and the staff is very helpful.”
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.
“I can help you write a four star review of the Super Heat 4.2kW Radiant Portable Gas Heater. Here is a possible review based on the information I found on the web:
I bought this heater to warm up my living room during the cold winter nights. I was impressed by how easy it was to set up and use. It came with a hose and regulator included, so I just had to connect it to a butane gas cylinder and turn it on. The piezoelectric ignition worked flawlessly and the flame was steady and strong.
The heater has three heat settings: 1.5, 1.9 and 4.2 kW. I usually use the lowest setting, which is enough to keep the room cozy and comfortable. The highest setting is very powerful and can heat up a large space in minutes. The heater also has an oxygen depletion system and a flame failure device, which make it safe and reliable. The heater automatically shuts off if the oxygen level drops or the flame goes out.
The heater is also very portable and convenient. It has four rotary casters that allow me to move it around easily. It is not very heavy and it has a compact design. It fits well in any corner of the room and does not take up much space. The heater also has a sleek and modern look, with a black finish and a radiant panel.
The only downside of this heater is that it can be a bit noisy when it is on. It makes a hissing sound that can be annoying at times. It also consumes a lot of gas, so I have to replace the cylinder frequently. However, these are minor issues that do not affect the overall performance and quality of the heater.
Overall, I am very happy with this heater and I would recommend it to anyone who needs a powerful and portable gas heater. It is easy to use, safe, efficient and stylish. It is a great value for money and a perfect choice for the winter season. I give it four stars out of five.
I agree with my AI. 👍😁😁”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Before I purchased from Calor I bought one from a well known DIY store for considerably more than from Calor .Had to return it as the damn thing was dangerous. With Hamiltons (Calor) the quality of the appliance was excellent,so much so that I am considering another purchase from them.Buy with confidence.”
Thank you for your feedback and your recommendation, it is very important to us to ensure our customers receive top quality products and excellent service.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“Excellent quality and looks great in the garden room. We haven’t used it as yet and so cannot comment on the heat output from it but hoping that it is as good as others have said”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Disappointed with the delivery he just rang the bell and was gone leaving two 80-year-olds to lift it in the house other than that the fire is great.”
Thank you for your feedback. it is very important to us.
We are sorry to hear about the issue with the delivery and have passed the information to the courier.
We are glad you are pleased with the product.
“I have had this type of product in the past, I am pleased with the item. My only issue is the delivery of the product was not what I expected it was left on the floor on the worst day of the week wet through on its side, the driver never attempted knocking or Ringing the bell, not a company I would use”
Thank you for your feedback. It is very important to us.
We are sorry to hear about the issue with the delivery of the order and have forwarded the information to the courier to raise this with their driver.
We are glad you are happy with the product.
“The gas fire is great. Its looks very traditional and throws out plenty of heat. My only minor gripe is that it arrived on a pallet and the lorry couldnt get down the lane to the house so i had to go and fetch it by car.
The box that it came in, fitted easily in the boot of the car, so not sure why it was sent strapped to a pallet. (Minor gripe over!)”
Thank you for your feedback. It is very important to us.
The product you ordered is over 30KG in weight so has to be delivered by a pallet courier. Standard couriers cannot deliver items over 30KG.
We are very happy you are pleased with the product.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“I'm very pleased with the look of the lovely fire I bought from Calor. Only problem is that they don't supply a gas bottle with it. I can't get a new one anywhere without having an empty bottle to exchange. So, sadly I cannot comment on how the fire works.”
Thank you for your feedback. It is very important to us.
We are sorry to hear you are having issues in obtaining a new cylinder contract. This has been notified to our customers in the service statement below:
https://www.calor.co.uk/cv-statement
“I can only review the item I purchased! I am unfamiliar with the full range you offer.
As it is a heater I have (fortunately) not used it yet. It is my insurance against this coming winter's power cuts. It has been unpacked and tested and works fine. It did arrive slightly damaged but not badly enough that it was worth all the palaver involved in returning it. It had obviously been dropped at some point and one corner of the cabinet had been pushed in slightly causing the plastic trim to detach. As this does not in any way affect the operation or safety of the appliance I have effected a repair and it is good-to-go. It would appear to be reasonably well made and I look forward to many happy winter months in its company.”
