Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Graham, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“Ordered a portable gas fire which arrived quickly and was packaged very well. Connected the gas bottle and it started first time. Gives excellent heat and looks very nice in the room. Told my sister who has ordered one from Calor Appliances.”
Thank you for your feedback David. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
Thank you for your feedback Tariro, it is very important to us. We are sorry to hear that your heater arrived damaged however, we can see that a collection was arranged and a refund has been processed as per your request. We apologise for any inconvenience that was caused.
Thank you for your feedback, it is very important to us. We are sorry to hear that you are having issues with obtaining a gas cylinder. We do have a statement on our website regarding this, as some areas are struggling to provide cylinders without an exchange cylinder. If you are still having issues, please get in touch with our Customer Service Team, and they will assist you in trying to locate one. We apologise for any inconvenience this has caused you.
“Arrived in time and is really good at heating up a conservatory in this cold. Nearest I could get to our old one but works much better. Would recommend
5 ⭐️”
“It’s was perfect, can use big pot and heat is very high as well you can adjust to your choice as low. Very happy I used it for my dtr birthday party I cooked for 20 people easily. But I feel if I had two separate stove I could cook faster than to wait until the first one is cooked. Will purchase one more soon . Stove can be used for heavy duty as well as for normal cooking great product. Love it.”
“The heater came with the ignition cable detached from the spark plug and i had to fiddle around with pliers and torches to reconnect it to make it work.”
Thank you for your feedback, it is very important to us. We are sorry to hear that your heater arrived with the ignition cable disconnected but that you were able to solve this quickly. We apologise for any inconvenience this caused you.
“This Blue flame heater is brilliant. It does not have the radiator heat of old gas heaters but is like a huge radiator instead which heats our garden room very well. After half an hour we have gone from 7 degrees to nearly 20 degrees. Very Impressive!!”
“Bought a calor gas heater that takes a 15kg butane gas bottle but little unbeknown to me there is a global shortage of gas bottles ( you can only refill an existing one). I called Calor Appliances and asked them for a solution as all local supplierd said that they won't sell me a new bottle and Calor said that is not true and someone would call me to source a bottle, a week later I'm still waiting for a call/response. Very poor customer service.”
Thank you for your feedback, it is very important to us. We are sorry to hear that you are having issues with obtaining a gas cylinder. We do have a statement on our website regarding this, as some areas are struggling to provide cylinders without an exchange cylinder. If you are still having issues, please get in touch with our Customer Service Team, and they will assist you in trying to locate one. We apologise for any inconvenience this has caused you.
“Gas heater good shame you cannot get calor gas cylinder unless you already have one!! Shame on calor for not telling you before you purchase a product. Thankfully we were able to get flogas cylinder.”
Thank you for your feedback, it is very important to us. We are sorry to hear that you are having issues with obtaining a gas cylinder. We do have a statement on our website regarding this, as some areas are struggling to provide cylinders without an exchange cylinder. If you are still having issues, please get in touch with our Customer Service Team, and they will assist you in trying to locate one. We apologise for any inconvenience this has caused you.
“Very good so far and is reliable.Good construction and is better than previous experiences with this type of heater.Has worked well through the latest cold spell.”
Thank you for your feedback Jay, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
