“My Blue Belle free-standing heater arrived as detailed. I wanted modern with a cover over the gas cylinder which this model supplies. The blue flame gives an added air of the modern when lit. I did find the instruction book difficult to read as some of the pages were stapled in upside down, so instructions lacked continuity and flow. My biggest issue has been not being able to find a way to turn it off once lit, apart that is, from opening the back and turning off the gas. There might be a way hidden in the instruction book, if there is I haven't found it. The heater is heavy so moving it to turn off is a nuisance. That aside it seems reasonable value for money as it blends in well with general furnishings and has good heat control.”
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us. One of our Customer Service Team will contact you shortly to resolve this issue.
“Great product, great service. The only reason why the service was over a week was because I ordered the heater over Christmas. As soon as the holiday was over, they delivered it.”
Thank you for your feedback Angela. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
Thank you for your feedback Andrew, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Sandra. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
Thank you for your feedback, it is very important to us. We are sorry to hear that you are having issues with obtaining a gas cylinder. We do have a statement on our website regarding this, as some areas are struggling to provide cylinders without an exchange cylinder. If you are still having issues, please get in touch with our Customer Service Team, and they will assist you in trying to locate one. We apologise for any inconvenience this has caused you.
Thank you for your feedback Marion, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Karina it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“I ordered the portable gas fire to heat my workshop during the cold weather.
The ordering process was simple. The appliance arrived on time and was well packaged.
I would quite happily deal with Calor Appliances again.”
Thank you for your feedback William, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“Very helpful customer service. They chased up DPD when the fire was not delivered on the expected date. It did arrive the following day. Calor Appliances went to great lengths to ensure we received our product before Christmas. Would highly recommend”
Thank you for your feedback Derek. Customer satisfaction and providing a good quality service to all our customers is very important to us. I can see from our records Mark has since forwarded you the correct documentation.
Thank you for your feedback Carol. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
Thank you for your feedback and your recommendation, it is very important to us to ensure our customers receive top quality products and excellent service.
Thank you for your feedback and your recommendation Julie, it is very important to us to ensure our customers receive top quality products and excellent service.
Thank you for your feedback Keith, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We are sorry to hear that you are having issues with obtaining a gas cylinder. We do have a statement on our website regarding this, as some areas are struggling to provide cylinders without an exchange cylinder. If you are still having issues, please get in touch with our Customer Service Team, and they will assist you in trying to locate one. We apologise for any inconvenience this has caused you.
