Thank you for your feedback and your recommendation Lorna, it is very important to us to ensure our customers receive top quality products and excellent service.
Thank you for your feedback Steven. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
“Our Calor gas fire looks fabulous, more like a wood burner than a Calor gas fire, excellent service, excellent quick delivery, delivery man even carried it into our house.
Only down side I was not aware we needed an empty gas bottle and none available where we live. It would be good if you would sell an empty bottle at time of purchase and deliver it with the fire.”
Thank you for your feedback Christine. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
“Excellent quality. The service was very efficient and the person I spoke to very helpful. The only downside was when I went to buy a propane cylinder for the gas torch, only to be told I had to have an empty one to swap. This system needs to be sorted out so that it is possible to buy into the scheme at a local level.”
Thank you for your feedback John, it is very important to us. We are sorry to hear that you are having issues with obtaining a gas cylinder. We do have a statement on our website regarding this as some areas are struggling to provide cylinders without an exchange cylinder. If you are still having issues, please contact our Customer Service Team and they will assist you in trying to locate one. We apologise for any inconvenience this has caused you.
Thank you for your feedback Wyn, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback Therese, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Ronald, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Fire came not a problem.
My problem came when getting a 15kg gas bottle.
Nobody would sell me one inless I had a empty one have struggled to get one but now I have its been great”
Thank you for your feedback Christine, it is very important to us. We are sorry to hear that you are having issues with obtaining a gas cylinder. We do have a statement on our website regarding this as some areas are struggling to provide cylinders without an exchange cylinder. If you are still having issues, please contact our Customer Service Team and they will assist you in trying to locate one. We apologise for any inconvenience this has caused you.
Thank you for your feedback Pamela. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
Thank you for your feedback Carole, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.
“Excellent service , prompt helpful delivery . The calor gas fire is a great addition to the household , to keep the winter chill out . Fantastic piece of kit 👍”
Thank you for your feedback. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
Thank you for your feedback Frances, it is very important to us. We are sorry to hear that you are having issues with obtaining a gas cylinder. We do have a statement on our website regarding this as some areas are struggling to provide cylinders without an exchange cylinder. If you are still having issues, please contact our Customer Service Team and they will assist you in trying to locate one. We apologise for any inconvenience this has caused you.
“A great heater. Efficient and effective. Easy to use. It is a well made and a solid heater that is pleasing to the eye too. A great investment.
A traditional look but beautifully done. 5/5 Good and efficient delivery too.”
Thank you for your feedback Christopher. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
“I highly recommend this fire it’s a lovely looking fire and it gives of excellent heat
It’s really easy and smooth to wheel around
Service first class communication excellent”
“I haven’t used this in anger yet, but it was revived in good condition and was easy to complete the assembly. When given a short test it ignited no problem.”
Thank you for your feedback Alice. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
Thank you for your feedback Nicola. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
Thank you for your feedback Michael. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.