“We bought the Manhattan fire for the sun lounge and have to say what a great little fire it is it makes the room feel really toasty it is now a room we can use all year round We did have a small problem with the battery compartment but this was soon resolved when my husband contacted the manufacturer.”
“Hadn’t had a Calor gas heater since student days so was not sure what to expect. No need to be worried the heater on medium setting keeps a reasonable sized open plan downstairs warm.”
Thank you for your feedback. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
Thank you for your feedback Steve. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
Thank you for your feedback David. Customer satisfaction and providing a good quality service to all our customers is very important to us. I can see one of our Customer Service Team has been in contact with you and a resolution has been reached, apologies for any inconvenience caused.
Thank you for your feedback Trish, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Great.easy to install gives out good heat.we keep it in front room and leave door open.takes chill from whole house.good delivery time ordered Sunday arrived Tuesday”
Thank you for your feedback Mark. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
Thank you for your feedback Mark. Customer satisfaction and providing a good quality service to all our customers is very important to us. One of our Customer Service Team will contact you shortly to discuss this further and apologies for any inconvenience caused.
Thank you for your feedback Raymond. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Doreen, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“Recently order a gas heater that came very badly dented. Contacted customer support that has been less then helpful after chasing them on several occasions i was tild .couldnt offer me a replacement as they have sold out so they offered me a full refund which would leave me without a heater which is not a option or a poor discount of only £30 on a £300 product to keep the damaged unit I would avoid calor at all costs and shop elsewhere”
Thank you for your feedback, it is very important to us. We are sorry to hear that your heater arrived damaged. We can see from our records that our Customer Service Team offered to collect the heater for a full refund as we are unable to provide a replacement due to the product being out of stock or swap it for a different model and refund the difference. Both options were declined and a large discount was requested. A suitable discount was offered and we are still awaiting your acceptance.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
