Thank you for your feedback, Alasdair. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process. We’re glad you had a good experience, and we hope to see you again soon!
“I bought two, campingaz 400s cooker from Calor, one for a friend, they were delivered so quickly and £35 cheaper each than my local go outdoors, will definitely use again. Thank you”
We are grateful for your 5-star review, Philip. Thanks for sharing your rating with the community and us. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Dear Noureddine, thanks for taking the time to share your feedback with us. It is very important to us to ensure our customers receive top-quality products and excellent service.
Thank you so much for this 5-star review. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Thank you for your feedback Dan, it is very important to us. We have checked your tracking and can see that your parcel was delivered by DPD on 18/04/21. We have sent a delivery photograph through to a ticket we have opened.
We are incredibly grateful that you took the time out to leave us a 5-star review, Jenny. It is very important to us to ensure our customers receive top-quality products and excellent service.
“Excellent product, efficient service and very prompt delivery. The barbecue (Char-Broil) was easy to assemble with simple to follow instructions. I cannot recommend this company highly enough. I think it would be fair to say that I am very pleased with my experience of Calor Appliances.”
Hi Denny, thank you for your great review! Providing our customers with a good quality service and products at competitive prices is of the utmost importance. We are glad you were able to find the Char-broil Gas2Coal at the best price around.
“Fantastic deal, cheaper than anywhere on the Web or high street. We'll packaged & delivered in good time. Always kept updated on delivery schedules and very courteous delivery driver. Would highly recommend for BBQ Appliances.”
Thank you for such a fantastic review and for recommending us, Kanwaljit! Providing our customers with a good quality service and products at competitive prices is of the utmost importance. We are glad to hear you were able to find the Char-broil Gas2Coal 440 at the best price around at our online shop.
“The Camping Stove arrived happy with delivery time and very pleased with the stove until I realised that the catch that holds the stove together when not in use is not attached to the body of the stove - I found it lose in the packaging - I am waiting on a response from Calor Appliances?
Please be aware that there are no connections with the stove these you will have to purchase separate.”
Thank you for your feedback Carron, it is very important to us. We are sorry to hear that your Camping Stove has arrived with a broken clasp. We can not find an email on our system from your reporting this to us however, a member of our Customer Service Team will be in contact with you today to have this resolved. We apologise for any inconvenience this has caused you.
“I ordered a new Campingaz 400s cooker for an upcoming camping trip which was a necessity as no cafes or restaurants are open and my old cooker was old and very temperamental. My new cooker was delivered very well packed and super quick. The only thing I would say is that there is no mention that the cooker does not come with a new regulator or hose. On the web site is says most do come with these but no this one obviously. Luckily I had one on my old unit. Great service and great price too. It could easily have been 5 stars but for the issue already mentioned.”
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We have forwarded your comment to our website team.
“At last I have have a regulator that does not leak, I bough 2 new regulators last year and they both leaked when connected to the green and red patio gas bottle used on our BBQ. For some reason the seals were not effective. One I bought from B&Q, the other online, but I can't remember who from. I should have returned them but I though it must be the bottles.
In the end I lost best part of 2 bottles worth of gas. Apart from the cost and environmental damage it could have been very dangerous.
This regulator fits like a glove and I feel is perfectly safe”
We are very grateful that you took the time out to leave us a 5-star review, Tim. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Dear Bob, thanks for taking the time to share your feedback with us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process. We hope to see you again soon!
Thank you for your feedback. It's great to hear that our Customer Service Team was able to help you out. We're happy you had a good experience with us! Thanks for your trust, and we hope to see you again soon!
