“THE PRODUCT WAS AMAZING BETTER THAN THE PICTURES. THE SERVICE WAS BRILL TO.A SMALL CONFUSION ON THE DELIVERY BUT DUE TO NO CARD BEING POSTED BUT RESOLVED SUPER FAST. BRILLIANT PRODUCT BRILLIANT CUSTOMER SERVIVE DEFO 5 STAR”
Thank you for your feedback Raymond, we're happy to hear that you are satisfied with the way we dealt with your delivery issue and with the service we provided. We look forward to dealing with you again in the future.
Thank you for your feedback Gary. Customer satisfaction and providing a good quality service to all our customers is very important to us. There are some of the larger products which have trade discount for gas engineers, please contact our Customer Service Team for more information. Many of the gas fittings do have price breaks which are stated on the website.
“This has turned out to be the best heater that i've ever bought. Most gas heaters are very effective but a bit ugly in a utilitarian way. This one, however, really looks good too. The heat output is better than I expected so all in all I'm really pleased with it.”
Thank you for your feedback, Neill. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
“So happy with the purchase it has been years since I had my last Calor gas heater. This one looks good and works well and gives out excellent heat. My fear of being cold during power cuts has gone. Having an all-electric house we were freezing last year when the power went out for 3 days. As pensioners, we are not as active as we used to be. My husband made a little trolley to move the spare bottle from the garden shed to the house so we don't have to carry the heavy bottle. Good to be prepared :)”
Thank you for your feedback, Richard. It is very important for us to ensure our customers are provided with the highest quality of service and products.
“easy to order process, very helpful customer service upon my enquiry and very prompt delivery of a great product. Definitely 5star all for this company and a very happy customer”
Thank you for your feedback Amanda. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.
Thank you for your feedback. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
“Purchase and delivery of stove was excellent, the only issue has been that it seems impossible to buy a 15Kg Butane bottle to go in it. Calor say the seller should have made the buyer aware, so at the moment I’ve got a lovely gas stove, but I can’t use it unfortunately.”
Thank you for your feedback Mike, it is very important to us. We are sorry to hear that you are having issues with obtaining a gas cylinder. We do have a statement on our website regarding this as some areas are struggling to provide cylinders without an exchange cylinder. If you are still having issues, please contact our Customer Service Team and they will assist you in trying to locate one. We apologise for any inconvenience this has caused you.
Thank you for your feedback Ewan, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, Jeannette. It is very important for us to ensure our customers are provided with the highest quality of service and products.
Thank you for your feedback, Nigel. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
Thank you for your feedback, Gillian. Customer satisfaction is paramount, and we are pleased that you are happy with your new heater and the service we provided.
