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Aqua Gardening Reviews

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

Company Reviews

Product Reviews

4.7

Based on 1,974 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

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Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 20th December 2023

Aqua Gardening 5 star review on 18th September 2023

Aqua Gardening 5 star review on 11th September 2023

Aqua Gardening 5 star review on 11th September 2023

Aqua Gardening 5 star review on 11th September 2023

Aqua Gardening 5 star review on 29th July 2023

309

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer of Aquagardening for a few years now and have found them to always provide a good service. There have been a few hiccups over that time, but any issues are always sorted quickly by the helpful staff. While the prices on some items can be a bit inflated (compared to other suppliers), overall they are well priced and have some great weekly member deals (when they remember to update them ;) ).”

Posted 6 months ago

Thank you so much, Chris, for your 5 star rating of Aqua Gardening! I really appreciate that you have been a loyal customer of ours for a few years now and are still finding us to provide good services, despite any issues you've experienced over that time. It's always great to hear that our helpful staff have been quick to resolve any of those hiccups. We are so glad we've been able to provide a good experience for you throughout your time as a customer! Thank you again.

Posted 6 months ago

“Very happy with your product I've never seen my pond so good”

Posted 6 months ago

Thank you so much, Wendy, for the 5 star rating! We are delighted to hear that you are very happy with our product and that your pond has never looked so good! We greatly appreciate your positive review.

Posted 6 months ago

“Amazing service awesome products and fast despatch can't fault nothing 👍”

Posted 7 months ago

Thank you Karl for your 5 star rating! We appreciate your loyalty and are delighted to hear that you have been pleased with our services, amazing products and swift despatch times! We look forward to serving you again in the future.

Posted 6 months ago

“My service here in Fleurieu Peninsula is Biological soil Advisor”

Posted 7 months ago

“I purchsed a in line fan , it arrived on time and the whole process from start to finish was easy The fan I bought was exactly as described and the price was great”

Posted 7 months ago

Thank you so much for your five-star rating of Aqua Gardening, Rodney! We are delighted that you found the whole process from start to finish to be easy, and that you were extremely happy with the in line fan you purchased from us - it must be a relief to receive a product that was exactly as described and at a great price!

Posted 6 months ago

“Aqua Gardening's service and choice of products is outstanding. It is one of the best websites I have ever dealt with. I come from a country town where the choice is very limited so it was great to be able to access and purchase a pump which suited my pond at a great price as well. I definitely recommend this website to other gardeners and pond enthusiasts.”

Posted 7 months ago

Thank you so much for your 5-star rating of Aqua Gardening, Michael! We are truly grateful and thrilled to hear that you appreciated our great service and vast selection of products. It's fantastic that you were able to find the perfect pump for your pond all the way from a country town, and we're so glad you would recommend us to other gardeners and pond enthusiasts. Thank you again!

Posted 7 months ago

“Quality products good price. Pleasure to deal with”

Posted 7 months ago

Thank you Phillip for the 5-star rating! We are so happy to hear you had a pleasant experience with us and that you think our products are good quality for a great price. It was our pleasure to deal with you!

Posted 7 months ago

“Nice people with answer the phone to all muy questions,specially Julian and Daniel.”

Posted 7 months ago

Thank you so much for your 5 star rating, Emilia! We are so pleased to hear that you had a great experience with us. It's wonderful to hear that our team has been providing helpful and courteous service. We truly appreciate your kind words and hope to continue providing great service in the future!

Posted 7 months ago

“Great in house service, no questions too stupid! Free advice and friendly faces. Exceptionally vast range, if they don't have it, they'll get it in at value for money compared to others. I killed plants regularly, now they thrive. Thank you guys.”

Posted 7 months ago

Thank you so much for the fantastic 5-star rating, Craig! We are so glad to hear our Great in-house service! Free advice and friendly faces. Exceptionally vast range, if they don't have it, they'll get it in at value for money compared to others. We're also happy to hear that you've seen your plants thriving - that's what we're all about! Thank you for your loyalty to Aqua Gardening.

Posted 7 months ago

“Top quality products always as advertised and experienced staff quick to assist any queries.”

Posted 7 months ago

Thank you so much, Josh, for your glowing 5 star review of Aqua Gardening! We truly appreciate your kind words about our top quality products being always as advertised and experienced staff being quick to assist with queries. We are so grateful to have loyal customers like you. Thank you!

Posted 7 months ago

“As a keen gardener, I found I’m able to access a number of products from them locally that are not available elsewhere. I can buy online or over the counter. The face to face service is always helpful and friendly. Thanks guys.”

Posted 7 months ago

Thank you Karen for sharing the 5-star rating on Aqua Gardening! It's great to hear that their services are so helpful and friendly. I'm happy to have access to all the products I need from them, both online and many even available over the counter. This is a real boost to any keen gardener! Thank you again for the great review.

Posted 7 months ago

“Thoroughly recommend Aqua Gardening. The site is full of information, and you can (and I have) spoken to the guys in-store, on the phone or via webchat to get your question answered.”

Posted 7 months ago

Thank you so much for your 5 star rating of Aqua Gardening, Nikki! We really appreciate it and we're so glad you've had a positive experience with us. We're glad to know that you thoroughly recommend our services, and that you have taken advantage of the different communication options when you have had any queries. Most importantly, thank you for being a loyal customer, and we look forward to you visiting our store again soon!

Posted 7 months ago

“Damaged product acknowledged and replaced promptly F.O.C. Xx”

Posted 7 months ago

Thank you so much, Jody, for your 5 star rating of Aqua Gardening! We truly appreciate your loyalty to us and are grateful that you adore our products. It was a delight to have been able to swiftly replace a damaged product for you free of charge - your satisfaction is our utmost priority. Thank you again for your support!

Posted 7 months ago

“I needed support with pond pump and filter set for my pond. This is the first time I have purchased a pond pump and filter so I truly appreciated the customer service assistance by Daniel via email and Zac during my free phone consult. Wonderful team and great selection of products. The only thing for improvement (and it’s not a deal breaker it’s more constructive feedback) is when items are on back order like my pump and filter I waited a long time (weeks) and it was up to me to keep contacting the team to enquire about updates of an eta for the items. It would be great if this was done proactively. Other than that I am happy to say the Oase pump and filter set has improved my pond water beyond my expectations. Thank you to Daniela js Zac for their patience in answering my million questions.”

Aqua Gardening 5 star review on 18th September 2023

Posted 7 months ago

Thank you Jacqui for your wonderful 5-star rating of Aqua Gardening. We appreciate the kind words for our customer service assistance as we know buying a pond pump and filter for the first time can be a daunting experience. We're sorry that your items were on backorder for a long time and we will take into consideration your valuable feedback. We are delighted that your Oase pump and filter set has improved your pond water beyond your expectations and we are so glad that Daniel and Zac could provide you with the help you needed. Thanks again for your kind review.

Posted 7 months ago

“Found staff very friendly and willing to go extra to help”

Posted 7 months ago

Thank you so much for your wonderful 5-star rating! We are thrilled to hear that you found our staff friendly and willing to go the extra mile to help. We really appreciate your support!

Posted 7 months ago

“The staff here are incredibly useful and knowledgable. I love comming here to get my supplies as they are so friendly.”

Posted 7 months ago

Thank you so much, Trenear, for giving us a 5-star rating! We are so pleased that you have found the staff here at Aqua Gardening to be incredibly useful and knowledgeable. We really appreciate your loyalty and are so happy that you enjoy coming here to get your supplies. Thank you again!

Posted 7 months ago

“friendly service with quality products”

Posted 7 months ago

Thank you so much, Tyron, for your 5 star rating of Aqua Gardening! We're so pleased to hear that you are enjoying our friendly service with quality products. We are so grateful for your loyalty as a customer. Thank you!

Posted 7 months ago

“Customer-orientated business with a large range and competitive prices great delivery partner in Amarex I usually receive orders the following day when placed by/before midday.”

Posted 7 months ago

Thank you so much, Michael, for your 5-star rating of Aqua Gardening! We're so glad to have you as a loyal customer and appreciate your kind words. We strive to deliver outstanding customer service, a wide selection of products, and competitive prices. Thank you again for your continued loyalty and support!

Posted 7 months ago

“Great service, easy to order and quick delivery”

Posted 7 months ago

Thank you so much for your 5 star rating of Aqua Gardening! We really appreciate you taking the time to give us feedback on your shopping experience with us. We are thrilled to hear that you had a great service, easy-to-order and fast delivery. We thank you for being a loyal customer!

Posted 7 months ago

“A seriously good store. I always get what I want at a good price and it's packaged nicely + they do stealth shipping for sus items. A+”

Posted 7 months ago

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Aqua Gardening is rated 4.7 based on 1,974 reviews