“We we in Lochain Cottage which has a panoramic view over Lochgoilhead, however the view was partially blocked by a large buddleia bush and badly placed tree's. The weather was heavy rain for most of our stay and found that there was not much to do but sit in the cottage. Also one on-suite had damaged seals in the shower cubicle and damp marks on the ceiling. The two other bedrooms had issues with the built-in wardrobe mirror doors being off the tracks and could not be opened properly. The cooker in the kitchen has some issues where the power settings and rings/oven indicators were not clearly visible as had been rubbed off. This meant that we had to play about to find out what ring / oven / grill we were turning on and also what heat settings we were using. Overall we found it to be a pleasant property but had booked it through Hoseasons website which did not inform us that the property was not actually part of the holiday park and that it was actually located next to the farm / Estate offices.”
“Lodge was dated..mould in bathroom and dirty wallpaper. Strong smell from bedding which made us feel sick. Some unhelpful staff in restaurant giving conflicting info .Firstly we were told we had to book s table to be told the following night they didn't take bookings. Paid additional to use facilities however the person who worked in the spa was only in at weekend and half the treatments advertised were unavailable as they couldn't do them. For what we paid for the lodge we were highly disapointed and felt it was poor value for money. Wouldn't come back.”
“We did not actually use the facilities that much because had booked at the Drimsynie House Hotel. We did not realise on the website (Drimsynie House Hotel) that the area was really a holiday camp type of resort, mainly for families with children. Fine for them but not for us.
It was the picture of the house which attracted us and we thought we could relax and dine there. The interior decor was great and the room was perfectly fine so our first impression there was good.
However, Reception was outside, which we thought rather strange. Then we found out that it closed around 6pm. Then we discovered that both the bar and restaurant in the building were closed (apparently open at the weekend only !) and the eating area in the extension building was not all that appealing so we went to eat elsewhere.
The holiday camp atmosphere was not in keeping with the grand House so it looks as if the House image was used to promote the area.
I can't imagine that families with children would use the House Hotel - and they did not while we were there - and conversely, couples without children would not wish to choose the House knowing the above comments.
A "hotel" should have its' own facilities.”
“We stayed in the hotel during our visit to Drimsynie Estate - our first impression of the hotel were that it was outdated, the shower curtain was dirty, the sliding sash windows wouldn't stay open and the radiator was on during the nice weather. Also the food again was well over-priced and very poor quality, we ate at both the restaurant in the complex and The Goil Inn which served frozen food at prices which you would expect quality. During check-out I expressed how unsatisfactory the stay was and I could tell from the receptionist this was not the first time she has been told this. Over the years I have visited Drimsynie Estate countless times, unfortunately that will be the last.”