“Superior caravan bedroom too small looks like it was photographed in a wide angle lens in your brochure to make it look bigger.
No onsite activities for 12 to 16 year olds except pool for which you have to have a parent if under 16.
Thought there would be more to do”
“Caravan was of a very good standard however far to close to other caravans.
Restaurant was dreadful. Very poor customer service & so slow with order.
Over priced drinks.
Very poor choice of prizes for kids.
Fish and chip van over charged us and served frozen chips.
The whole experience really lacked quality and we felt quite ripped off.”
“This was our first visit to Hunters Quay and we will be back!! Our lodge was spacious, spotless and had everything we could ask for. The facilities in the centre for the kids were amazing and the activities were reasonably priced. The swimming pool was brilliant fun too. We hope to return every year for a great family holiday.”
“Not a great trip to be honest, lodge wasn't the cleanest on arrival, also the smoke detector is two years out of date past the recommendations from manufacturer. 10 year life span then replace.
I witnessed a terrible attitude by a member of your leisure team towards another holiday maker who then proceeded to slam the pool entry door in his face and storm off.
The incident came about when she was questioned over the activity we had all paid 30 minutes for only lasted 15.
She turned up late at desk then tried to find another memeber of staff to carry out the activity then decided she didn't have shorts to wear so took another 5 mi utes looking for shorts.”