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Artizan Coffee Company Reviews

4.6 Rating 1,911 Reviews

90 %

of reviewers recommend Artizan Coffee Company

Company Reviews

Product Reviews

4.6

Based on 1,911 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

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Artizan Coffee Company 5 star review on 5th April 2024

Artizan Coffee Company 1 star review on 2nd November 2023

Artizan Coffee Company 1 star review on 2nd November 2023

Artizan Coffee Company 5 star review on 13th September 2023

Artizan Coffee Company 5 star review on 8th September 2023

Artizan Coffee Company 5 star review on 3rd August 2023

Artizan Coffee Company 5 star review on 29th May 2023

Rovanna Mullins

33

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Coffee is great. Customer service not so much!!”

Posted 3 years ago

“The coffee tastes good, but the pods create a more watery brew In my Pixie than nespresso pods.”

Posted 3 years ago

“The favor and strength are not compatible to Nespresso . It is better than Kreruig”

Posted 3 years ago

“Mio Cuba lacked the crema I'm used to with nespresso pods. Descent flavor. And smoothness. Too mild for a latte or any additions. Would not purchase again. Degradable pods work ed well with nespresso originaline.”

Posted 3 years ago

“I BOUGHT 2 FLAVORS HAZELNUT AND VANILLA THE COFFE TASTE LIKE CHEMICAL FLAVOR AND NOT THE REAL THING . I AM NOT GOING TO REORDER ANYMORE . I CAN BUY FROM OTHER SOURCES FOR LESS AND FREE SHIPPING . THANK YOU .”

Posted 3 years ago

“I was really excited about an environmental-friendly and organic alternative to Nespresso, but the coffee itself was not quite as good as the original. I found that it lacks intensity, aroma and consistency among the pods.”

Posted 3 years ago

“Some of these pods were not acceptabe. The heavenly decaf is so weak, hasno taste. The CUBA is pretty good, as is the Stout. I wont reorder Copmpostable pods are great, but it's too hard to remove the tops.”

Posted 4 years ago

“Coffee is fine Good selection Good price The pods are smaller than Nexpresso and it seems the coffee is a bit weaker”

Posted 4 years ago

“The varieties I tried were just ok.”

Posted 4 years ago

“Great service, got shipped very fast and the pods are great but I was disappointed with the coffee, not strong enough to make an americano or latte, just for a very smooth espresso.”

Posted 4 years ago

“Coffee was of good quality but I do not seem to get the same amount of crema as I do with an actual Nespresso pod. Not sure if that's a sizing issue or has to do with the grinds are how tightly they are packed but the extraction is definitely different.”

Posted 4 years ago

“The pods need more R&D. The crema isn’t like the Nespresso pods.”

Posted 4 years ago

“I was drawn to ordering from this company because of the stated compatibility with Nespresso machines as well as the organic and fair trade coffee. Unfortunately, I find with my Nespresso machine, the coffee comes out of the capsule for a very short time until it turns watery. It looks like the capsules don't get perforated enough to let out the right amount of coffee. So I guess if one just wants a very small amount of coffee, it works but that's not what I was hoping for.”

Posted 4 years ago

“The flavor is good. I like that it is organic. But the catch basin fills with liquid very quickly. Not entirely convinced that the pods are compostable. Time will tell.”

Posted 4 years ago

“Didn’t love the taste but will try another flavor. Great to find organic capsules.”

Posted 4 years ago

“Delivery timing was slow compared with past nespresso orders. But am excited to have an organic alternative.”

Posted 4 years ago

“I love the coffee + delivery is fast, but the handling on the website needs to be approved. I wanted to order more than one bundle for the subscription. That did not work but you guys where nice enough to send me a code so I would not have to pay for the second delivery. I ordered the second batch of coffee, the code did not work... so I would be glad if you could refund the delivery costs for the second delivery (Please see also email thread, my email address is friedeldj@gmail.com) thanks!! Happy 4th!”

Posted 4 years ago

“Reason I buy from Artizan is that I use Nespresso and want to purchase regeneratively grown coffee. Artizan comes closest to that. I also like that they are compostable (except for the foil) But there is a lot of room for improvements. 1) Coffee emerges from the pod unevenly, causing a fair amount to gather in the water tray, without a full measure of the coffee. What emerges is uneven, alternately rich and watery 2) No pods optimized for larger "Lungo" coffees, my favorite size 3) Sometimes foil falls off during coffee brewing process, and sometimes pods do not eject, so one needs to pick at them to get them to drop out 4) Pods do not appear to be vacuum sealed, preserving freshness of ground coffee 5) Would love it if environmental standard of coffee could be raised from organic to Rainforest Alliance Certified 6) Extraction of foil from compostable coffee and plastic shell not easy and time consuming 7) In general the good things about compostability seem to be at odds with good things like air tight seal, perception of pod quality level, and easy of use. Nespresso method of recycling might not be as ecologically sound, but it doesn't seem to fight ease of use, airtightness, and ease of use. 8) Coffee taste has not been a differentiating feature 8) You have been making progress with Nespresso like sleeves rather than bags, and compostability of pods. Am hoping as you grow you can invest more in pod quality and coffee sourcing of even more regeneratively grown coffee.”

Posted 5 years ago

Hello Peter, Thank you for the feedback. Please reach out to our customer service team at (800) 280-2698 so we can assist you with this issue. Artizan Coffee Co.

Posted 5 years ago

“I found the coffee itself to be of excellent quality and enjoyed it very much, but for me, the problem lies in the pods. While I was using an Artizan pod this morning, it actually got stick in my Nespresso machine which has never happened to me before with any other pods I have ever used, so I was really frustrated by that. As a result, I'll have to spend some time prying it out of my machine with a butter knife. I guess it's back to the drawing board for the pod construction/design, however, as I mentioned, the coffee itself is really delicious.”

Posted 5 years ago

Hello!, Thank you for your review. Please call our 800 number so we can assist you with this issue. Artizan Coffee Co. (800) 280-2698

Posted 5 years ago

“Got the sample pack so haven’t gotten through all the varieties. The pods leak quite a bit into the pod dispenser tray.”

Posted 5 years ago

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Artizan Coffee Company is rated 4.6 based on 1,911 reviews