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Artizan Coffee Company Reviews

4.6 Rating 2,455 Reviews
91 %
of reviewers recommend Artizan Coffee Company
4.6
Based on 2,455 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Artizan Coffee Company Reviews

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Great idea having compostable pods but they’re not fully compatible with the Nespresso machine - I had 3 jam in the mechanism (I could get them out however) so that the surface wasn’t pierced to allow coffee to. One out.”
Helpful Report
Posted 1 month ago
“Flavor is ok but not all the pods work— quality really varies.”
Helpful Report
Posted 1 month ago
“When asked if as a subscriber (since April 2023) I had any discount because I couldn't find it I was told by customer service that my benefit was free shipping. When I replied that this benefits applies to any purchase of more than $50 subscribed or not I realized that the person at customer service proceeded to unsuscribed me without asking me. The replies I got later that day were ironic.”
Helpful Report
Posted 1 month ago
“The Sumatra coffee was stale and bitter tasting. I would not have recognized it as Sumatra. Also the capsules with delivery fee were about $3.00 each!”
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Posted 2 months ago
“Pro: The coffee is organic and fair-trade and the pods are compostable. Con: the pods jam, the bottom of the pod sometimes breaks loose, and the grounds make a mess in my Nespresso machine. I live in a townhouse where composting is not convenient and since Nespresso offers free shipping to send the aluminum pods back for recycling, I'm not going to order the Artizan pods again.”
Helpful Report
Posted 5 months ago
“I started the journey for a malfunctioning roaster in June. I only now have it back. They found no issue and I'm frustrated. Even if I answer an email from them within the hour it is DAYS if not weeks before they write back. I loathe dealing with them”
Helpful Report
Posted 11 months ago
“Really delayed shipping, never got free coffee bag promised. Product purchased was good.”
Helpful Report
Posted 1 year ago
“I love the enviromentally friendly aspect of the pods, and bought so many as we thought they would be good. The handful we have tried haven't been that yummy unfortunately, and they clog up our nespresso. We can get one pod in, then have to scrape out the holder site of all the grounds. I love the concept and am excited to see if the company improves maybe their recipes and product design to avoid these issues.”
Helpful Report
Posted 1 year ago
“I loved this company and their coffee, but I can’t deal with their poorly designed nespresso pods. I stopped buying from these guys for 6 months because 50% of their pods just would work — they would just drip out water. They sent me replacements, which were even worse. I’ve been happily using a number of other brands for the past 6 months, but thought I’d try Artizan one more time. Same problem. It’s such a waste of money and I don’t understand how they do not recognize this problem. Never experienced it with any other brand. Not only that, I bought my favorite coffee I used to buy from them before, and it is much noticeably worse. I’m not sure if this is just a batch thing, but unfortunately this is my last order from Artizan.”
Helpful Report
Posted 1 year ago
“I am very disappointed in the espresso pods. The flavor is not there - I tried many types and levels of strength- none have any flavor. I will be tossing or giving away I spent over $50 it was a waste”
Helpful Report
Posted 1 year ago
“Unfortunately, did not work in Expressione 3-in-1 Flex.”
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Posted 2 years ago
Please send us a video. Our capsules have not been tested with your machine but we are happy to help.
Posted 2 years ago
“First time submitting an order it’s been two weeks no updates no one to contact and no coffee delivery. I’m starting to question the legitimacy of Artizan”
Helpful Report
Posted 2 years ago
“I wanted to love this coffee because their sustainable practices are wonderful. But oh my goodness this coffee does not taste good. I tried around 4 different kinds and didn’t find one that tasted good. Super bummed!”
Helpful Report
Posted 2 years ago
“Pods don't work well in our Nespresso machine. The machine puts out plain water for the first half of the cycle before starting to put out coffee. The result is weak, poor tasting coffee. Every once in a while a pod will output coffee for the entire cycle then the cup is acceptable. Been a Nespresso user for many years, have tried many brands and never seen malfunctioning pods before.”
Helpful Report
Posted 2 years ago
“I was hoping for better than Nespresso pods, but the coffee tasted somewhat burnt and watered down. I am disappointed. If you can improve quality please let me know and I will give you another try.”
Helpful Report
Posted 2 years ago
“I am still waiting for my coffee I ordered on July 30th, its been 17 days. No update on the tracking info from almost a week ago.”
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Posted 3 years ago
“The coffee tastes great, but they jam my Nespresso machine. I will not be purchasing again.”
Helpful Report
Posted 3 years ago
“Well I got the grinder, and it was relatively quick. But my order for the hopper seems to have been canceled without telling me. Now I have to contact customer support.”
Helpful Report
Posted 3 years ago
Hello Pierce, Thanks for reaching out. Your order shipped in two parts from separate warehouses. This is the reason one item arrived before the other and as per our email this morning the second item was in the process of being depalletized as it just arrived at the warehouse. We have provided you with the tracking number for the second item. Thank you and we value your business. Artizan Coffee Co.
Posted 3 years ago
“Im very sorry to say that i think the coffee is dreadful….it does not taste like any other coffee I’ve ever had it’s a very weird taste. I’ve only tried two of the four flavors but they are both equally bad. One is Cuba, Mia, and the other is heavenly project. I’m sorry.”
Helpful Report
Posted 3 years ago
“We tried Artizan coffee I lieu of Nespresso but the flavors weren't comparable to Nespresso, unfortunately.”
Helpful Report
Posted 3 years ago
Artizan Coffee Company is rated 4.6 based on 2,455 reviews