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Artizan Coffee Company Reviews

4.6 Rating 1,907 Reviews

90 %

of reviewers recommend Artizan Coffee Company

Company Reviews

Product Reviews

4.6

Based on 1,907 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

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Artizan Coffee Company 5 star review on 5th April 2024

Artizan Coffee Company 1 star review on 2nd November 2023

Artizan Coffee Company 1 star review on 2nd November 2023

Artizan Coffee Company 5 star review on 13th September 2023

Artizan Coffee Company 5 star review on 8th September 2023

Artizan Coffee Company 5 star review on 3rd August 2023

Artizan Coffee Company 5 star review on 29th May 2023

Rovanna Mullins

33

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The vendor change the packaging without any notice”

Posted 2 months ago

“The decaf Nespresso compatible coffee is the best decaf I have found. So thrilled with their coffee! But my experience calling for advice and getting help has been poor, abrupt and borderline rude. Then they ran out of the decaf after I finished my first 10 pod purchase. Hopefully it will be back in stock soon.”

Posted 6 months ago

“I started purchasing your coffee because Nespresso doesn't carry decaf lungos. I was happy to learn that you have a good variety and in my first purchase, I bought each decaf lungos that you carry. However, the differences between the varieties are minimal, all the more so since all are of average intensity with the result that to me the differences are barely discernible. Furthermore, since you don't color-code the capsules, so I cannot select from the container in which I hold the capsules. Disappointing, I have to say. But not impossible to fix, don't you think?”

Posted 6 months ago

“The flavor is good, but it takes two pods to make one long espresso.”

Posted 7 months ago

“The coffee I order is sometimes substandard (Mexican Lungo Decaf) Also the company charges my credit card for subscription orders that don’t even ship within a week I would go elsewhere except I haven’t found a decaf organic suitable, yet”

Posted 7 months ago

“The coffee is acceptable, though, not outstanding. Communication is poor. They neglected to inform me part of my order was oit of stock. After several different chats with their online messaging system, several where they never replied back after telling me they would check into my order, I was finally told part of my order was out of stock. A few days later I receive an email letting me know my order has shipped, 3 weeks after initially ordering. Disappointing service.”

Posted 8 months ago

“May try another order after I finish the one purchased.”

Posted 10 months ago

“Getting the senior citizen discount is onerous, exasperating and difficult.”

Posted 11 months ago

“OK coffee. Does not flow as well as official Nespresso pods.”

Posted 11 months ago

“Want so much for this to work, but have difficulty with the fit in my Nespresso (original) machine. Need to mess with it most time. Love the organic, love the non-aluminum capsules. Flavor is a bit weak, and fit is a problem. Will keep at it, though, and try to figure out how to make it work”

Posted 11 months ago

“The hazelnut coffee we ordered was ok, not as flavorful as we were hoping for.”

Posted 1 year ago

“Wishing pods were marked the coffee choice. I put mine in a container & have no idea which one I'm drinking.”

Posted 1 year ago

“although good taste, it is unfortunately not strong enough for me”

Posted 1 year ago

“the coffee was not very strong at all and tasted more like the actual flavor (hazelnut) vs coffee.”

Posted 1 year ago

“I love the coffee .. sometimes they don’t pop and only water comes out. Sometimes they fall straight through the Chanel and so I find them a bit unpredictable”

Posted 1 year ago

Hello, Thanks for your review. Try the following before you brew your next capsule. Run a shot without a capsule in the machine, discard the water and then try brewing one of our capsules. This will help clear any debris from the brewing chamber, warm your cup, and improve consistency. Kind Regards Artizan Coffee Co.

Posted 1 year ago

“The shots are sometimes inconsistent. Love that theyvare compostable.”

Posted 1 year ago

“The product is excellent; the service is poor”

Posted 1 year ago

“Here's what I wrote to "Julio,' before realizing that I was sending it to a do-not-reply email address. I realized that it might be helpful as a review. Hi Julio, So far so good, but I’ve only tried one of the varieties. If you want more-credible reviews I would suggest waiting at least a week or two…in fact knowing that you send this out only a couple days after receipt of product diminishes the quality of the reviews I saw before ordering. I will offer one additional bit of advice now, before making a full review: you should do something, anything, to differentiate the capsules. Because both Nespresso and Woken (my first brand of compostable cups) color-code their varieties it allows me to dump them into a big bowl so I can pick and choose. I did that with two of the varieties I purchased from Artizan only to discover that I now have no idea which is which. That’s all for now. James”

Posted 1 year ago

“The website is easy, the delivery is good, I love that the coffee is organic and the pods are just fine with my original Nespresso machine. BUT - I did not like the taste or the body of any of the 3 sleeves I ordered. Too bad. I am not going to be a customer.”

Posted 1 year ago

“Not yet sure”

Posted 1 year ago

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Artizan Coffee Company is rated 4.6 based on 1,907 reviews