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Artizan Coffee Company Reviews

4.6 Rating 2,455 Reviews
91 %
of reviewers recommend Artizan Coffee Company
Company Reviews Product Reviews
1,714
 Metrics Info
4.6
Based on 2,455 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Artizan Coffee Company Reviews

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

Write Your review

Artizan Coffee Company 5 star review on 24th January 2026
Anonymous
Artizan Coffee Company 5 star review on 21st July 2025
Tami Shean
Artizan Coffee Company 5 star review on 28th May 2025
Dorothy McClellan
Artizan Coffee Company 5 star review on 11th April 2025
Ramon Antunez
Artizan Coffee Company 5 star review on 16th September 2024
DEBRA Guarna
Artizan Coffee Company 5 star review on 5th April 2024
Robert Sharman
Artizan Coffee Company 1 star review on 2nd November 2023
Elana Katyal
38
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jeff Roberts
Verified Buyer
“Decided to try Artizan again after a poor experience. Same outcome. Capsules simply do not work well in our Nespresso. Grounds and excess water in the catch tray. Suspect coffee would have good taste if machine and capsule worked well together. Brewing sounds strained. No full flavor. Sorry for this.”
Helpful Report
Posted 7 years ago
Jeff, Thank you for your review. Please call our 800 number so we can assist you with this issue. Artizan Coffee Co. (800) 280-2698
Posted 7 years ago
William Berry
Verified Buyer
“The coffee was not nearly as good as the Mesoresso brand. We will not reorder.”
Helpful Report
Posted 7 years ago
Dusan Jovanovic
Verified Buyer
“I'm reviewing the Nespresso Compatible Coffee Pods. They don't work very well. The espresso usually comes out rather watery, and the machine is much, much louder while making coffee with these pods than with original Nespresso pods. A couple of the pods so far were not as bad, but generally they seem to have this problem. The coffee itself tasked nice, it's just that these pods don't work nearly as well as original Nespresso pods.”
Helpful Report
Posted 7 years ago
Rolando Rodriguez
Verified Buyer
“Coffee tastes great, but the capsules do not work well in our Nespresso Expert Espresso Machine by De'Longhi. The capsules are plasticky and melt and get stuck. What a shame.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I like the coffee but the biodegradable pods get stuck in both the Nespresso U and Nespresso Citiz machines. We've had trouble getting spent pods out after brewing.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Not nearly as good as the real Nespresso capsules.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Packaging and ideals are nice... But their biodegradable coffee pods don't seem to work that well (often get watery cups because the pods break/ don't work). Also, they're inconvenient. You have to take the foil off of them before composting.”
Helpful Report
Posted 8 years ago
Marianne Borenstein
Verified Buyer
“Truly not a great experience and I really really wanted to like it as I love Lu Nespresso and wanted organic pods with the same flavor. First off it took more than a week to get my first shiplenty when I get Nespresso in 24-48 hrs. The package came heavily damaged and each of the individual boxes leak coffee grounds and doesn’tt fit into the dispensers. The pods don’t truly fit in the Nespresso machine and the brewing stops early and you can see the water lighten too soon. The coffee is terribly weak. I have to use 2-3 pods of Artizan to equal one Nespresso pod and I tried many blends (Columbia, Peru, Brazil, etc.). I simply can not recommend Artizan but boy do I hope you improve!”
Helpful Report
Posted 8 years ago
Hello Marianne , We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. Please reach out to our customer service department at (800) 280-2698 so we can assist you. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department
Posted 8 years ago
Holly Ladd
Verified Buyer
“I was really excited to try all the different coffees from Artizan with my Nespresso as I liked that they are organic, fair trade and better for the environment. Sadly, I find this coffee to be really weak and poor tasting. The only variety that even comes close in the Cuban, but even that pales in comparison to what I get from Nespresso. In addition, a few of the pods haven't worked in that the whole top came off dripping coffee down into the pod bin. I won't order again.”
Helpful Report
Posted 8 years ago
Hello Holly, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We stand by our product 100%, if you would like a refund or replacement please reach out to our customer service department at (800) 280-2698 so we can assist you. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department
Posted 8 years ago
Anonymous
Verified Buyer
“I received someone else's order, and not the product I had ordered”
Helpful Report
Posted 8 years ago
Ayla Hassan
Verified Buyer
“Because it’s been a week since I made the order and it hasn’t even left the US yet.. I paid a lot for the international postage as well!”
Helpful Report
Posted 8 years ago
Hello Ayla, It’s unfortunate that you decided to give our company a negative review based on the status of your shipment. You placed your order on April 19th at 7:57 AM and we fulfilled it less than 2 hours later at 9:15 am. This means your order was picked, packed and delivered to the mail carrier less than two hours from when you placed your order! Please keep in mind that we have no control over the delivery of your package once it is handed over to the mail carrier. We like every other company is at the mercy of their services. As stated on our website transit times for international shipments can take up to 15 business days so your package may not arrive until the second week of May. Naomi Comerford Customer Love Department
Posted 8 years ago
Patty Aquino
Verified Buyer
“My last order - the holiday blend pods were mostly empty. I reached out to your customer service & i received an automated reply. But that was the end of it. My concern was never addressed.”
Helpful Report
Posted 8 years ago
Dear Patty, We would like to apologize again for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we will work even harder to make this right for you. We responded to your email from January 29th on February 1st. Perhaps you didn't see our email or perhaps our email went to your spam. We have just sent you another email. If you don't see our email within the next hour please check your spam. We will call you Monday morning if we don't hear back from you. Thanks and we look forward to hearing from you. Naomi Comerford Customer Love Department
Posted 8 years ago
Patty, We have called you three times and sent 3 different emails and have not received a response from you. Please reach out to us at your convenience so we can make this right for you. Thanks and we look forward to hearing from you. Naomi Comerford Customer Love Department
Posted 8 years ago
Anonymous
Verified Buyer
“the pods did not work with my nespresso machine”
Helpful Report
Posted 8 years ago
We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 8 years ago
Don Jarvis
Verified Buyer
“Not good enough for the price. Might as well just buy Pete's French Roast.”
Helpful Report
Posted 8 years ago
Dear Don, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 8 years ago
David Schull
Verified Buyer
“Pods were not of great quality at all. No pressure/gas in the cup, just loose coffee with a foil over it. Many foils were already loose or no completely seated. The cups were covered in loose coffee, dirty. It was very much inferior to most cups.”
Helpful Report
Posted 8 years ago
Dear David, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 8 years ago
Catherine Carley
Verified Buyer
“We didn’t like the taste.”
Helpful Report
Posted 8 years ago
Dear Catherine, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 8 years ago
Anonymous
Verified Buyer
“Some bags and capsules in them came damaged. Also, the capsules themselves are inferior in qulity virtually to any other on the market. The only catch is that they are organic.”
Helpful Report
Posted 8 years ago
We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 8 years ago
Anonymous
Verified Buyer
“I was glad to get organic coffee pods, but all tasted like plastic.”
Helpful Report
Posted 8 years ago
We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 8 years ago
Melanie Logan
Verified Buyer
“Poor packaging. Damaged product. Unresponsive staff.”
Helpful Report
Posted 8 years ago
Dear Melanie, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 8 years ago
Artizan Coffee Company is rated 4.6 based on 2,455 reviews
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