Artizan Coffee Company Reviews

4.6 Rating 1,907 Reviews
90 %
of reviewers recommend Artizan Coffee Company
4.6
Based on 1,907 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Artizan Coffee Company Reviews

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

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Artizan Coffee Company 5 star review on 5th April 2024
Robert Sharman
Artizan Coffee Company 1 star review on 2nd November 2023
Elana Katyal
Artizan Coffee Company 1 star review on 2nd November 2023
Elana Katyal
Artizan Coffee Company 5 star review on 13th September 2023
Joyce Howell
Artizan Coffee Company 5 star review on 8th September 2023
Travis DiPerna
Artizan Coffee Company 5 star review on 3rd August 2023
Anonymous
Artizan Coffee Company 5 star review on 29th May 2023
Rovanna Mullins
33
Anonymous
Anonymous  // 01/01/2019
the pods did not work with my nespresso machine
Helpful Report
Posted 6 years ago
We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 6 years ago
Not good enough for the price. Might as well just buy Pete's French Roast.
Helpful Report
Posted 6 years ago
Dear Don, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 6 years ago
Pods were not of great quality at all. No pressure/gas in the cup, just loose coffee with a foil over it. Many foils were already loose or no completely seated. The cups were covered in loose coffee, dirty. It was very much inferior to most cups.
Helpful Report
Posted 6 years ago
Dear David, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 6 years ago
We didn’t like the taste.
Helpful Report
Posted 6 years ago
Dear Catherine, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 6 years ago
Some bags and capsules in them came damaged. Also, the capsules themselves are inferior in qulity virtually to any other on the market. The only catch is that they are organic.
Helpful Report
Posted 6 years ago
We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 6 years ago
I was glad to get organic coffee pods, but all tasted like plastic.
Helpful Report
Posted 6 years ago
We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 6 years ago
Poor packaging. Damaged product. Unresponsive staff.
Helpful Report
Posted 6 years ago
Dear Melanie, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 6 years ago
Artizan Coffee Company is rated 4.6 based on 1,907 reviews