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Artizan Coffee Company Reviews

4.6 Rating 2,455 Reviews
91 %
of reviewers recommend Artizan Coffee Company
4.6
Based on 2,455 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Artizan Coffee Company Reviews

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
“The coffee lacked flavor and the texture was too watery. Excessive grind particles left at bottom of cup. I ordered the multi pack and a single origin. Glad to see there is an alternative to the nespresso capsules though. I ordered from here a few years ago and quality has improved since. Keep dialing it in.”
Helpful Report
Posted 5 years ago
“Looking forward to trying the coffee if I ever get it. I received an email from this coming stating it shipped on 12/4 with a tracking # to wait 24hrs for tracking details. I waited 5 days for tracking details, didn’t get any til I contacted the company, where they apologized and said my order didn’t REALLY ship out until 12/9. I live a 2hr drive from this company and still as of 12/10 do not have the coffee. Does not have anything to do with Covid. For all this nonsense with this company, I sure do hope the coffee is good. Customer Service will make or break your company, I will never order again.”
Helpful Report
Posted 5 years ago
“I really wanted to like this coffee. It is a company based locally to where I live, and I have long wanted an organic, environmentally-friendly nespresso-compatible coffee pod. However, the pods are only minimally compatible with my machine. The first day I drank the coffee, it was so weak, I had to take a nap because I was so tired! You can’t make a luongo with it because it would definitely be too watery - not sure if that’s because the pods don’t puncture well and all the coffee doesn’t get out or whether that has to do with the strength of the coffee itself. Overall, I’m sad these won’t be a purchase for me moving forward and wish I could get my money back on the pack of 6 sleeves I purchased. I know after 3 days of trying this that I have to ditch the rest...”
Helpful Report
Posted 5 years ago
“The idea is great but the coffee ends up tasting awful. The flavor is terrible and it’s watery, so I’m sorry to say it’s just a ‘fail’ to me. I’ve been hoping that ordering different kinds would be better but I’ve been very disappointed with each successive purchase and I will not try anymore.”
Helpful Report
Posted 5 years ago
“Coffee good but, compatibility with the Nespresso machine is questionable. Does not dispense the same as Nespresso capsules.”
Helpful Report
Posted 6 years ago
“Best quality coffee, nonexistent customer service, none of the multiple emails, and voice mails were ever answered.”
Helpful Report
Posted 6 years ago
“Supposedly your company ship my purchase from Hialeah on Friday, July 31. We are now on August 8 and the shipment has not arrived! No explanation has been given for the delay but according to FedEx you created the laven one week ago but have not set the goods! Incredible!”
Helpful Report
Posted 6 years ago
“Very weak coffee”
Helpful Report
Posted 6 years ago
“I ordered netspresso instead of k-cups. I tried to contact Artizan and explain my error.. They said they’d get back quickly. Nothing. Twice. I was excited to find a superior and different coffee. From a reliable source. Anyway we all have bad days or maybe two. For what it’s worth.”
Helpful Report
Posted 6 years ago
“I love the idea of organic pods. The issues we have are that even the strongest coffee capsule is still weak. I have to use two capsules to equal the strength of a mild Nesspresso pod. Other than is being organic it ends up being the same price to use two.”
Helpful Report
Posted 6 years ago
“Coffee beans were “ lackluster “ at best. There was no roast date OR use by date - tasted old and tired. Packaging seems like an afterthought- not user friendly and someone actually used staples on the bag?? Never with food should staples be present. My biggest complaint is the beans had little character and not robust at all. There are many other specialty coffee roasters around - stay away from this one”
Helpful Report
Posted 6 years ago
“The crema disappears within seconds after it’s pulled through the Nespresso machine. Flavor is ok....but the whole point of having a Nespresso is the crema. When will you guys be fixing this?”
Helpful Report
Posted 6 years ago
“Coffee is excellent. I like very strong coffee and several of their's meet my expectations. Being organic is a big plus. However I began a monthly subscription. To date my first order was placed on May2. It has still not arrived. Website says 1-3 business days.”
Helpful Report
Posted 6 years ago
“They need to work on attaining the proper creama. Mine were watery and there were some that had no crema and some with very little. Please fix this problem and you’ll have a customer for life. I will give you guys another chance. Let me know when you have it fixed.”
Helpful Report
Posted 6 years ago
“Its unlikely that I will continue my subscription. Unfortunately, I just found the coffee to have no flavor and it was like drinking water.”
Helpful Report
Posted 6 years ago
“Very slow to ship and no notification of products that were supposedly on back order. 2 weeks from order to delivery.”
Helpful Report
Posted 6 years ago
“Coffee flavour and intensity are subpar. Shame because it's really great to support a sustainable and responsible brand, but we just can't drink this coffee.”
Helpful Report
Posted 6 years ago
“I bought five different coffee capsules. They are all too weak. Not much taste, Nespresso’s capsules are much richer.”
Helpful Report
Posted 6 years ago
“I was really disappointed in the flavor of the espresso. And while the packaging says that the capsules are compostable - they don’t feel like they will break down easily. Concerned these were “greenwashed” like so many other compostable plastics. Will not be purchasing again.”
Artizan Coffee Company 2 star review on 18th October 2019 Artizan Coffee Company 2 star review on 18th October 2019 Artizan Coffee Company 2 star review on 18th October 2019
Helpful Report
Posted 7 years ago
Hello Andrea, Thank you for your feedback, we appreciate it very much. We know that taste is highly subjective and that is why we offer our organic pods in 18 different varieties, by far the most of any campany. Did you try all the flavors? Where you disappointed with every flavor or just some? Regarding "greenwashing", that is a very good point and we are glad you asked. Greewashing is very common in the single-serve coffee industry. Thankfully, that is not what Artizan Coffe is about and we can prove it! #1. USDA Certified Organic. Attached is our USDA certificate. You can very that this certificate is accurate and active by going to the USDA Integrity Database and searching for "Artizan Coffee" under the Operation name. By the way, you can use this same tool to verify any "USDA Organic" operator in the United States. Feel free to contact the USDA at 202) 720-2791 and ask about our certification. #2. Certified Compostable Material. The raw material we use for ALL of our capsules is ecovio® IA1652. This material is made by BASF and there is quite a bit of documentation online about this revolutionary material. Below are three links about this material. We encourage you to learn more about this material thru your own due diligence. Additionally, feel free to contact BASF Corporation to inquire about this material at 800 526-1072. Product Website: https://products.basf.com/en/ecovio.html Product Video: https://www.youtube.com/watch?time_continue=8&v=fz3VNRZhrlY Certificates: https://products.basf.com/en/ecovio.download.html?viewType=info We sincerely hope that you find this information helpful and once again Thank you for your feedback. Kind Regards Artizan Coffee Co.
Posted 7 years ago
“The pods do not puncture fully in the machine so no coffee comes out. My normal nespresso pods work just fine. The whole bean coffee is good, but the pods are terrible.”
Helpful Report
Posted 7 years ago
Hi Sean, Thank you for your review. Please call our 800 number so we can assist you with this issue. Artizan Coffee Co. (800) 280-2698
Posted 7 years ago
Artizan Coffee Company is rated 4.6 based on 2,455 reviews