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Artizan Coffee Company Reviews

4.6 Rating 2,457 Reviews
91 %
of reviewers recommend Artizan Coffee Company
4.6
Based on 2,457 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Artizan Coffee Company Reviews

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Truly not a great experience and I really really wanted to like it as I love Lu Nespresso and wanted organic pods with the same flavor. First off it took more than a week to get my first shiplenty when I get Nespresso in 24-48 hrs. The package came heavily damaged and each of the individual boxes leak coffee grounds and doesn’tt fit into the dispensers. The pods don’t truly fit in the Nespresso machine and the brewing stops early and you can see the water lighten too soon. The coffee is terribly weak. I have to use 2-3 pods of Artizan to equal one Nespresso pod and I tried many blends (Columbia, Peru, Brazil, etc.). I simply can not recommend Artizan but boy do I hope you improve!”
Helpful Report
Posted 8 years ago
Hello Marianne , We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. Please reach out to our customer service department at (800) 280-2698 so we can assist you. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department
Posted 8 years ago
“Fast Service and wonderful coffee”
Helpful Report
Posted 8 years ago
“Great product and I love that there is finally a decent Nespresso compatible compostable coffee pod. Would highly recommend to people that want great organic coffee in their Nespresso machines AND prefer the Eco-freindly pods.”
Helpful Report
Posted 8 years ago
“Love these pods! Better alternative to nespresso branded capsules”
Helpful Report
Posted 8 years ago
“Awesome customer service and awesome organic coffee!”
Helpful Report
Posted 8 years ago
“Overall we are very pleased with the Artizan coffee product. We are big supporters of ethical, and socially conscious coffee bean sourcing. It is also very rare to find organic Nespresso compatible capsules. In addition, being recyclable, and BPA free is key for my family and I. The one concern is that every couple of capsules doesn't quite work with our machine and we ended up wasting it.”
Helpful Report
Posted 8 years ago
Hello Brandon, Thank you for your review and kind words. Please reach out to our customer service department at (800) 280-2698 so we can assist you with the capsules that are not working on your machine. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department
Posted 8 years ago
“Consistent delicious brew”
Helpful Report
Posted 8 years ago
“Excellent products and customer service.”
Helpful Report
Posted 8 years ago
“Great coffee, great service. Love what you guys are doing!”
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Posted 8 years ago
“Very nice selection of coffees. Ordering process was easy and they delivered really fast. Great experience.”
Helpful Report
Posted 8 years ago
“I was really excited to try all the different coffees from Artizan with my Nespresso as I liked that they are organic, fair trade and better for the environment. Sadly, I find this coffee to be really weak and poor tasting. The only variety that even comes close in the Cuban, but even that pales in comparison to what I get from Nespresso. In addition, a few of the pods haven't worked in that the whole top came off dripping coffee down into the pod bin. I won't order again.”
Helpful Report
Posted 8 years ago
Hello Holly, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We stand by our product 100%, if you would like a refund or replacement please reach out to our customer service department at (800) 280-2698 so we can assist you. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department
Posted 8 years ago
“Great customer service. Love that the coffee and espresso are organic. Great taste!!”
Helpful Report
Posted 8 years ago
“Excellent product combined with excellent service. Very pleased. Client for life!”
Helpful Report
Posted 8 years ago
“The best!”
Helpful Report
Posted 8 years ago
“I had a hard time finding these cleaning tablets until I discovered your company. Breville has discontinued them. So happy with my purchase!”
Helpful Report
Posted 8 years ago
“This coffee is by far - the most outstanding coffee we've ever had in capsules! we use to buy it when living in NYC - and now get it shipped to Australia - it's THAT good - thank goodness for international shipping. thanks Artizan - I especially love your low acidity range”
Helpful Report
Posted 8 years ago
“I really like this coffee. I've been having issues with the pods though. They are breaking midway the brewing process. Would it be my machine or is anyone else having the same problem? Ideas welcomed. I'll test regular pods and see what happens.”
Helpful Report
Posted 8 years ago
“I LOVE this company so much, they are just the nicest people. Whenever I need anything I call and they always go out of their way to accommodate me. The Cuban Nespresso pods are my favorite, soo good and the new creme brulee latte box is to die for.”
Helpful Report
Posted 8 years ago
“Using these pods ruined our DeLonghi Nespresso machine. We have a significant quantity of unusable pods and had to buy a new machine.”
Helpful Report
Posted 8 years ago
Hello Warren, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. Please reach out to our customer service department at (800) 280-2698 so we can assist you. We are here Monday thru Friday 9:00 AM to 6:00 PM. Naomi Comerford Customer Love Department
Posted 8 years ago
“Great quality coffee. Less acidic than most coffees I have tried.”
Helpful Report
Posted 8 years ago
Artizan Coffee Company is rated 4.6 based on 2,457 reviews