Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.46

4.5 Rating 2,800 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,800 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 24th September 2024

381

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am very satisfied with the quality of the product. I ordered the 28" firepit grate. It actually arrived 4 days earlier than the time stated for arrival. The quality of the grate is even beyond what I expected. It is very well made. I wasn't expecting it to be so heavy-duty and made with such thick steel. I haven't had the chance to actually use it yet, but I anticipate it lasting for a long time. It is very nice to purchase something that is even better than you expected it to be. That is a rarity in this day and age where products are never as good as they seem once you actually get them in hand. Thank you for selling such high quality products. Thank you, Dan Henson”

Helpful Report

Posted 1 year ago

“Great company for customer service and ease of purchasing. Experience was quick and easy. Arrived as expected.”

Helpful Report

Posted 1 year ago

“Product is true with description and advertising. Love it!”

Helpful Report

Posted 1 year ago

“Great product! Well designed, heavy duty and great quality!”

Helpful Report

Posted 1 year ago

“Good look and is a great quality product!!! A perfect gift for a traditional Cuban”

Helpful Report

Posted 1 year ago

“The fire pit grate was excellent. Heavy duty construction works perfectly paired with a Lowes Fire Pit. Packaging was perfect and price was right.”

Helpful Report

Posted 1 year ago

“Fast shipping and the item was as described.”

Helpful Report

Posted 1 year ago

“Pleased with how quick it was delivered and quality of product.”

Helpful Report

Posted 1 year ago

“Excellent product. Did a 120lbs pig for NYE. Great success”

Helpful Report

Posted 1 year ago

“Gor my grill.Have not open box yet to set up.Will let you know if their's a problem.Can't wait to use it.Been using a 18 " weber kettle for 30 years a lot of good flavor in that grill.”

Helpful Report

Posted 1 year ago

“This is an excellent product, I appreciate the sale price. Arrived in good shape and only a few days after I ordered it. I have now ordered three more for my sons.”

Helpful Report

Posted 1 year ago

“Beautiful fire pit! Quick delivery. Very happy with our purchase!”

Helpful Report

Posted 1 year ago

“Product was perfect for my needs. Ordering was easy. Came more quickly than expected. However wish product was American-made.”

Helpful Report

Posted 1 year ago

“Easy to order and fast shipping. I am very pleased with the quality of the product.”

Helpful Report

Posted 1 year ago

“Good product selection, easy ordering, good communication, quick delivery (even during hectic holiday season).”

Helpful Report

Posted 1 year ago

“The planters shipped and arrived quickly. The driver called ahead of time and coordinated meeting him because we determined that he would not be able to turn his transfer truck around in our driveway. I put an oil sealant on the planters to help preserve their color. They look awesome!!!”

Helpful Report

Posted 1 year ago

“Very timely and received exactly what I ordered.”

Helpful Report

Posted 1 year ago

“Wonderful product !!!”

Helpful Report

Posted 1 year ago

“Perfect customer service even around the holiday rush. Shipping was super fast and the product came in excellent shape. Lifetime customer from here on out!”

Helpful Report

Posted 1 year ago

“It was perfect!”

Helpful Report

Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,800 reviews