Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Awesome 👌”

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Posted 1 year ago

“Excellent quality for a great price”

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Posted 1 year ago

“Great place to order your grilling needs. And they shipped your items super fast. Prices are great.”

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Posted 1 year ago

“My husband loves it. He said it is very sturdy and well made. He can’t wait to use it but he’ll need to wait until it’s not snowing and so windy.”

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Posted 1 year ago

“Excellent customer service. Product was good and arrived on time.”

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Posted 1 year ago

“Item was exactly what I needed. Shipping was quick!”

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Posted 1 year ago

“The quality of this Santa Maria grill is outstanding. Albeit I was fortunate enough to have purchased this grill on sale, full price would be a bargain. I didn’t find a comparable product for any price! American made is Rockin’!”

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Posted 1 year ago

“The product I ordered was just what I wanted and at a reasonable price! Thank you”

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Posted 1 year ago

“The quality of the product is excellent. The only thing was the high top table needed to be cut down slightly because it was too tall for the chairs.”

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Posted 1 year ago

“Works great on grill, exactly what I was looking for.”

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Posted 1 year ago

“Outstanding quality furniture and furnishings from Ash & Ember. Their teak furniture is first quality. The wide selection of outdoor and patio items is unmatched. I don’t shop anyplace else until I check with Ash& Ember.”

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Posted 1 year ago

“Very quick and efficient service”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Overall good purchasing experience and a great product.”

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Posted 1 year ago

“Fast & quick order delivery. Good quality product”

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Posted 1 year ago

“quality is superb and was delivered on time!”

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Posted 1 year ago

“Great product at a fantastic price!”

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Posted 1 year ago

“The order was processed quickly and arrive on the day they said it would arrive. Everything was packed well and went together easily the first time. I have used it 3 times already and works flawlessly. Highly recommend for any one with a weber 22 kettle or the SnS 22 kettle, which is what I have.”

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Posted 1 year ago

“This fireplace grate is solid! Really heavy duty. We use our fireplace almost everyday and our last grate we bought off Amazon didn’t last 3 months before deteriorating. This one is super heavy duty. 1 1/2” thick rod makes the difference. It is super heavy!”

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Posted 1 year ago

“Arrived on time and fits like it should.”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,858 reviews