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Ash & Ember Reviews

4.5 Rating 3,203 Reviews
87 %
of reviewers recommend Ash & Ember
4.5
Based on 3,203 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
383
Anonymous
Anonymous  // 01/01/2019
“Rotisserie grill looks Great!”
Helpful Report
Posted 4 years ago
“Product is exactly what we wanted.”
Helpful Report
Posted 4 years ago
“Very fast shipping and lumber rack was exactly as described. Will be shopping with Titan again.”
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Posted 4 years ago
“From ordering to quick delivery, the entire process was easy. The actual product is better than the pictures depicted very happy!”
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Posted 4 years ago
“Loved dealing with Titan Great Outdoors. The products are excellent, delivery was quick and I am now a more frequent customer. Thanks again.”
Helpful Report
Posted 4 years ago
“Our table arrived promptly. I love the teak wood color and that it folds away!”
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Posted 4 years ago
“Excellent product, easy to assembly,”
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Posted 4 years ago
“Great quality! Exactly as advertised. Quick delivery. Highly recommend”
Helpful Report
Posted 4 years ago
“I ordered the fire pit for my property. It was delivered fast and the quality is very good. Very heavy duty built. I haven’t used it yet but excited too. Thank you titan for a quality product.”
Helpful Report
Posted 4 years ago
“Awesome idea, quality well built product. Say goodbye to grease flare ups by just adjusting the height of the grate by cranking the attractive wheel with a wooden handle and locking mechanism.”
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Posted 4 years ago
“Great customer service, fast delivery, and great products!”
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Posted 4 years ago
“Awesome service and great quality”
Helpful Report
Posted 4 years ago
“Love our bar stools and the fast delivery.”
Helpful Report
Posted 4 years ago
“I purchased the 36-inch wagon wheel fire pit grate for a new fire pit in my back yard and it was a good purchase. It is made out of heavy welded steel that will last for a long time.”
Helpful Report
Posted 4 years ago
“Item sat in "shipping information sent to Fedex" for 4 days. After three days I asked customer service for the order status and was told to wait 2 days for the order status to update (this helpful bit of advice was given on day 3...). Item arrived, but had minor damage that I fixed rather than dealing with Titan.”
Helpful Report
Posted 4 years ago
“We were happy with this ordering experience. Prices were reasonable. Received the order in a timely fashion with updates along the way.”
Helpful Report
Posted 4 years ago
“Great product! Super High Quality materials.Exactly what we wanted.”
Helpful Report
Posted 4 years ago
“This heavy-duty fire grate showed up quickly. It is exactly the right dimensions for the backyard fire pit project that utilizes a 36" concrete culvert and metal fire ring.”
Helpful Report
Posted 4 years ago
“Top quality, ease of assembly and arrived in three days. I highly recommend this bench.”
Helpful Report
Posted 4 years ago
“Product exactly as advertised Excellent construction Emails about delivery times spot on”
Helpful Report
Posted 4 years ago
Ash & Ember is rated 4.5 based on 3,203 reviews