Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.49

4.5 Rating 3,203 Reviews

87 %

of reviewers recommend Ash & Ember

4.5

Based on 3,203 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Great company to buy from and what an awesome Santa Maria grill attachment. Cooked steak over an open fire and it was awesome! 100% A++++++++++++++++”

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Posted 4 years ago

“Great to do business with”

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Posted 4 years ago

“I received my grill it looks great but I will have to ask the manufacturer the brace for the middle of the animal is not long enough it needs to be about 6 inces does titan make anything like that maybe a special order Nick Bardis thank you”

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Posted 4 years ago

“Everything with the purchase was smooth. I love, love, love the 22" ADJUSTABLE KETTLE-STYLE GRILL ATTACHMENT for my Weber kettle. I only wish you included assembly instructions in the box. It was very easy to figure out. However, I ended up putting the locking mechanism on backward. I did not realize it was backward until I oiled the whole unit down for the first burn-in and the grate kept falling to the fire. A simple picture would have kept my assembly correct. All is fixed now and the product is super.”

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Posted 4 years ago

“Everything was fine, I tried to track the deliverly but the system was down”

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Posted 4 years ago

“We bought 44 firepits and thought they were at a great price and even better shipping experience!”

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Posted 4 years ago

“I shopped around and looked at all the stainless steel fire pits, and the Titan seemed to be built the best and provided the greatest dollar value. I had challenges ordering it, I tried to order twice online but it would not except my address. I called the order in and received the unit within five days. The packaging is great with the exception of the protective wrap that must be peeled off which took a while to remove. This must be removed before you can use it. The unit comes with a nicely incorporated top and built-in stand that the competitors do not come with. I look forward to using it and it should provide many years of great backyard fire pit experiences.”

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Posted 4 years ago

“Nice size. Looks super durable. I’m a heavy researcher pre-online purchase and all the positive reviews were real and true. And the product description was right on. This is solid steel, so no paint will melt when burning…..no rust to deal with! Recommend!”

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Posted 4 years ago

“Your company shipped my order within 24 hours and it arrived at my doorstep within 2 days of shipping notification! Amazing efficiency! I am very impressed and pleased! Keep up the excellent work!”

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Posted 4 years ago

“came broken”

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Posted 4 years ago

“Great transaction. Received a phone call from Titan to clarify an issue with my address. Item shipped and arrived very quickly.”

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Posted 4 years ago

“Item was better than I expected”

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Posted 4 years ago

“Great products”

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Posted 4 years ago

“Table is well made, came will little requirements for assembly, wood is high quality and all true to specs.”

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Posted 4 years ago

“Table is beautiful.”

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Posted 4 years ago

“The item arrived very quickly. It was just as described and very sturdy and good quality. I am happy that I read the other reviews because the 28" was a very good fit for my 32" firepit.”

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Posted 4 years ago

“Quality Product. Fast shipping”

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Posted 4 years ago

“Delivered as advertised. Great product, assembled easily.”

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Posted 4 years ago

“Even though I love my Titan, I am unable to close the lid when I use the top tier. Which is disappointing due to the fact where we live there are always sand storms in the desert and you absolutely cannot cook with the lid open unless you want to eat sand. Directions could have been better, finally found out what the small piece was for. Plus my grill came with damage on the top. Other than that it's not bad, will definitely use it again.”

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Posted 4 years ago

“The teak grill table is amazingly beautiful. I cannot believe the quality of the craftsmanship and the excellent packaging.”

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Posted 4 years ago

Ash & Ember is rated 4.5 based on 3,203 reviews