askderm Reviews

Name: askderm
Rating: 4.61

4.6 Rating 869 Reviews

90 %

of reviewers recommend askderm

Company Reviews

Metrics

Info

4.6

Based on 869 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Anonymous

askderm 5 star review on 14th January 2021

Yin Y

Anonymous

Anonymous // 01/01/2019

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“Great selection and customer service. It’s tough to find a reliable online source for skincare. Ask Derm is awesome!”

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“Excellent service. Fast shipping and good prices. I get all my Avene products here when they have a sale and they are much cheaper than the dermatologists office. I love getting the free gifts also. Keep up the good work!”

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“Always helpful”

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“You allowed me to order and pay for a product you did not have in stock. It was a waste of time.”

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“I have not received my order yet.”

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“vvvvvvvvvv”

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“Always great service”

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“It was only a partial shipment of my order even though I was charged the full amount. They need to let the customer know if the full order is not in stock and charge the credit card accordingly. At this point I don't know if and when the balance of the order will be shipped.”

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“Always shipped quickly!”

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“As always, products were shipped on a timely basis and came with little gifts!”

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“Customer service has been super outstanding. I place my order and received it two days later!”

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“Just the beginning of scar healing. Will take time”

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“Fast shipping and delivery. Well designed website. Overall a very nice shopping experience.”

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“Amazing glyderm products,quick delivery ...have been using these products for a while...even sebd them to my family overseas...Thank you Askderm”

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“My experience with Ask Derm was very good. Courtney as always was very pleasant and is always helpful. She is more than willing to answer any questions that I might have. She is a valuable asset to your company!!”

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“Fast delivery with fun samples, and good prices.”

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“Wish when you were out of a product you would give us the sale and ship the product when you get it.”