askderm Reviews

4.66 Rating 320 Reviews
92% of reviewers recommend askderm

About askderm: askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Within 5 Days
average delivery time
Greater than 93%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Email
communication channels
"Great"
Helpful Report
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"Very fast delivery and overall it was a very satisfied experience! 5 stars!"
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"I love giving my order to Courtney. I'm not good with the computer and she is always so helpful and courteous."
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"Very good experience, good communication and the product arrived quickly and everything is great."
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"Recieved item quickly, secure website. Carry a great product that's hard to find on store shelves."
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"My orders from Askderm always arrive quickly, the product is as expected, and their prices are very competitive. I feel confident that I am getting the genuine products I order, which is not the case from other etail sites."
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"Really good products at great prices. I'll be back...☺"
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"Very pleased with the service."
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"Great, nice and good service"
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"Great service from start to finish!"
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"the good is very nice and i they help me to get my shipping information."
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Hi Wanjie, Thanks for reaching out - tracking is emailed to the email address provided when you placed your order. I checked the tracking for your order and it states the package was delivered on 11/1. Please feel free to reach out to customer service if you need further assistance as they are more than happy to help :)
"Nice price and fast shipments."
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"shipping is very fast and great packing condition"
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"Easy ordering, speedy delivery, great price, wonderful products!"
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"Nice experience"
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"Overall this is a good website. I just wish there was a little more clear information for the particular brand that I like to buy, because I keep purchasing the wrong thing."
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"I was especially pleased with the assistance I received from Courtney when placing my most recent order. Since I was to be out of town when the order would have arrived, Courtney arranged for me to complete the transaction when I returned."
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"VERY GOOD SERVICE AND PRODUCT"
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"Easy to find the item I wanted. Purchase went smoothly, and a nice touch was a personalized email thanking me for my order!"
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"I,m ASKDERM have good selecion of products and fast service is ."
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askderm is rated 4.66 based on 320 reviews

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