askderm Reviews

4.68 Rating 439 Reviews
92% of reviewers recommend askderm

About askderm: askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Within 5 Days
average delivery time
97%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
"Askderm always provides me with positive customer experience. Their customer relations contact, Courtney, is excellent."
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"Received the product quicker than I expected."
"My order by phone went great with my representative. She took the time to needed to get me the right products for my concerns. 😎"
"Always the best prices and quick delivery."
"My order arrives quickly & is accurate. The frequent sales help my budget."
"Great service! Great product!"
"Great service - order came very quickly."
"Great selection and customer service. It’s tough to find a reliable online source for skincare. Ask Derm is awesome!"
"Excellent service. Fast shipping and good prices. I get all my Avene products here when they have a sale and they are much cheaper than the dermatologists office. I love getting the free gifts also. Keep up the good work!"
"You allowed me to order and pay for a product you did not have in stock. It was a waste of time."
"I have not received my order yet."
"It was only a partial shipment of my order even though I was charged the full amount. They need to let the customer know if the full order is not in stock and charge the credit card accordingly. At this point I don't know if and when the balance of the order will be shipped."
"As always, products were shipped on a timely basis and came with little gifts!"
askderm is rated 4.68 based on 439 reviews

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