askderm Reviews

4.70 Rating 523 Reviews
93 %
of reviewers recommend askderm
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Within 5 Days
on-time delivery
97%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone, Live Chat
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About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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i have used these products for years and am always satisfied with them
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I'm giving it not a great review because I was sold an expired product. It coagulated on my skin when I put it on. I will say that the customer service was fantastic and I was fully refunded for my purchase. Shipping was also quick in just 3 days. So everything else was great, just not the product.
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Prompt delivery. Products arrived in perfect condition, as always. They took the time and care to wrap each product like a gift, which show the level of special handling you get with Askderm. And I love the pretty little sample bag they always include, which is how I got introduced to the product some time ago. My fav way to treat myself!
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all went well. My wife is pleased. Dave Jensen
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Just wonderful. Got my order in no time. Will be ordering again in the future!
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Arrived perfectly packaged. As promised .
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Quick delivery! Great service
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good selection of products , fast service.
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I did not receive the product. This is a fraud!!!
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Hi Carolina - I am sorry that you are having trouble locating your package. Please make sure to reach out to customer service so they may further assist you. They are available Monday - Friday 9am-5pm EST.
My experience with askderm was excellent. I placed a phone order with Natalie who was exceptionally nice and made ordering very easy. And my order was delivered within a couple of days. I have always had an excellent experience.
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Easy to place an order and quick delivery!!!
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Exceeded expectations. Thank you!!!
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Great service - order came quickly.
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Received my order in a couple of days. Excellent.
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Awsome service. I got the merchandise just 3 days.You are doing a good job.
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It's awsome. I got the merchandise just 3 days. You are doing a good job.
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I was very pleased that you kept me updated with the back order of the product I wanted. You all are doing a great job. Thank you kindly
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great and reliable
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You sold me products that you did not have in stock'
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Placed my order on a Friday and it was delivered on Monday.... No shipping cost to me... Thank you!!!!!!!
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askderm is rated 4.70 based on 523 reviews