askderm Reviews

4.70 Rating 503 Reviews
93 %
of reviewers recommend askderm
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Within 5 Days
on-time delivery
97%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone, Live Chat
Read askderm Reviews

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Fast shipping but products were not bubble wrapped. Even though nothing was broken, the boxes for inside products were damaged during delivery, which was kind of an disappointment.
1 Helpful Report
Askderm offers wonderful products and a speedy delivery
1 Helpful Report
Received product, would like to have a better invoice, one page please!
1 Helpful Report
Order placed & paid for on 4/27/18, still no delivery on 5/7/18! What is worst is that I cannot get anyone to answer my emails or any attempts to ‘chat live’ via the website! I’ll be contacting my credit card soon to dispute the charges & contacting the BBB.
1 Helpful Report
I don't get my package yet,it is almost ordered 2 weeks
1 Helpful Report
I love free shipping and how quickly the prioductd get to me.
1 Helpful Report
you sent the wrong product
1 Helpful Report
The purchases are not the right Product for me Large brown spots like sun spots have gotten bigger WHAT DO YOU HAVE TO REPLACE the Product I am using 480 220 2852 Thanks marge metz
1 Helpful Report
one of the box is broken, and then the custom servis doesn't do anything! that's my bad shopping experience.
1 Helpful Report
No tax and discount
1 Helpful Report
My package arrived with the Silk toner broken I. Pieces and all of it leaked in the package. I would like to have a replacement.
1 Helpful Report
Process to slow
1 Helpful Report
My glowbotics seal was broken and it leaked all over the box Unusable
1 Helpful Report
Hi Amber! I am sorry to hear that your product leaked during transit. Have you reached out to customer service to resolve your issue? We are more than happy to send a replacement for you - please just reach out to customer service support@medaltus.zendesk.com Happy Holidays!
I have just begun to use the products yesterday. I will have to see over time how I like them.
1 Helpful Report
askderm is rated 4.70 based on 503 reviews