askderm Reviews

Name: askderm
Rating: 4.61

4.6 Rating 868 Reviews

90 %

of reviewers recommend askderm

Company Reviews

Metrics

Info

4.6

Based on 868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

Visit Website

Write Your review

Tell us how askderm made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

askderm 5 star review on 14th January 2021

Yin Y

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No one answers the phone. That was a great way to get in touch with you”

Helpful Report

“Thank you for the Mother’s Day discount! I wish you would offer the discount for every two months. Thank you I appreciate you”

Helpful Report

“Great product and great service.”

Helpful Report

“Thanks for this time I like the Z.Bigatti !!”

Helpful Report

“Have only started using the product so no review at this tome”

Helpful Report

“I like AskDerm but you always seem to be out of stock on the Murad moisturizer that I like. Usually have to substitute for the higher priced items”

Helpful Report

“I love the product, which is why I continue to reorder, however, my pump doesn’t work at all on my new bottle and I already threw my old one out!”

Helpful Report

“The agent response very professional and on time and let me know what was going on am please with her response”

Helpful Report

“Everything is great and on time! Thank you!!!”

Helpful Report

“Todo fue satisfactorio, rápido y de alta calidad.”

Helpful Report

“I have to get your discount messages through a friend you do not email them to me ever. Why not.”

Helpful Report

“The product that I ordered was out of stock, but Natalie and Kelly were quick to respond to my inquiries. The expected date They told me for the shipping was right on and I received my product just before I needed it. Thanks”

Helpful Report

“I really enjoyed my experience with you.”

Helpful Report

“My order didn’t come in the promised time frame.”

Helpful Report

“Have only been using my skin cell for a few days, no changes yet, also lip product has not yet shown any improvement, but I will continue to use”

Helpful Report

“It was fast delivery”

Helpful Report

“Regarding the shipping experience -- order was promptly processed and received very quick.”

Helpful Report

“Fast shipment. Thanks”

Helpful Report

“I’ve always had great ladies to help me when I have questions about the products and shipments have been received quickly. No complaints from this customer.”

Helpful Report

“The fact that I was able to get my order within a reasonable time; since my order was taken in the afternoon and not in the morning when I first called. I was pleased.”

Helpful Report

askderm is rated 4.6 based on 868 reviews