askderm Reviews

4.70 Rating 503 Reviews
93 %
of reviewers recommend askderm
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Within 5 Days
on-time delivery
97%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone, Live Chat
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About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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I’ve always had great ladies to help me when I have questions about the products and shipments have been received quickly. No complaints from this customer.
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The fact that I was able to get my order within a reasonable time; since my order was taken in the afternoon and not in the morning when I first called. I was pleased.
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good service, good price and fast shipping
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Everything good except one item box crushed. It’s fine.
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It was only a partial shipment of my order even though I was charged the full amount. They need to let the customer know if the full order is not in stock and charge the credit card accordingly. At this point I don't know if and when the balance of the order will be shipped.
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Just the beginning of scar healing. Will take time
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Wish when you were out of a product you would give us the sale and ship the product when you get it.
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The products came quickly and in good condition.
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4. Good service.
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Have not received my order yet....but have used the life cell products before...
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Great product & excellent price.
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Hi Thomas - Thanks for taking the time to leave your feedback. I have researched the tracking for this order and it states you signed for the package on December 6th: Your item was delivered at 12:34 pm on December 6, 2018. The item was signed for by T FEBBRAIO.

I have alerted customer support to reach out to you for further information and they will be in touch shortly.
Overall this is a good website. I just wish there was a little more clear information for the particular brand that I like to buy, because I keep purchasing the wrong thing.
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I really like the products and purchasing is really easy. The discount codes are great too! Unfortunately it’s a bit expensive with the Australian dollar being low right now.
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Customer for about 4 years. That tells all.
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The price of Silc Skin is reasonable and love the fact that it reduces wrinkles while you sleep. They last for 30 days. Wear when you sleep.
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better prices and larger selection
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I always get the right product and the delivery was so fast
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Speed of delivery
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Quick to ship, items were packaged well, would have been great to have had a couple samples of products to try.
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I had an issue with a discount code when I was trying to order online. The representatives quickly issued me a refund in the amount of the discount. I was pleased.
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askderm is rated 4.70 based on 503 reviews