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askderm Reviews

4.6 Rating 857 Reviews

90 %

of reviewers recommend askderm

Company Reviews

4.6

Based on 857 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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askderm 5 star review on 6th July 2022

askderm 5 star review on 14th January 2021

askderm 4 star review on 28th June 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to order and came very quickly. I really like this product which is why I ordered a 2nd time.”

“I just started using it. So will need to write a review in a few weeks. So far I like it”

“Quick delivery; no problems with order!”

“Website was extremely easy to navigate, was able to find everything, purchase and had my order at my house in literally 2 days. BEST ONLINE store I have found for beauty products!”

“Been using for years so refreshing when you clense face”

“Amazing prices, promo and shipping speed!”

“Great customer service and support! Thank you.”

“My order was placed on 12/22/21, I did not receive it until 2/16/22. Nearly two months later. Nowhere on the website did it say this item was backordered or I would’ve purchased elsewhere. I will NEVER order from AskDerm again. I realize products aren’t always in stock and accessible, but for me to order without knowing it is a backordered item is ridiculous. At least notify your customers if you want to keep customers. I will never recommend this company to anyone I know.”

“The product seems to work great and the buying process was great”

“My order was returned to askderm because of an insufficient address. I emailed askderm telling them about the problem. They readily agreed to resend the order free of charge. Thank you!”

“This was my second time ordering and the whole process was quick and easy as usual. My items were in stock and shipped right away. Highly recommend askderm for all your skin care needs!”

“They were so small compared to the old size!”

“Very satisfied and I received a special gift.”

“Very fast shipping. I bought a single product, got free shipping, & 3 free samples. I’m impressed”

“Was acceptable, 1 of the products not available, and don’t have information about this. Beeng charged”

“Great service!”

“Very nice I like this product much”

“this is the 3rd message that I sent saying that I never rerceive the product”

“Shipping was fast!”

“Easy ordering.”

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askderm is rated 4.6 based on 857 reviews