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askderm Reviews

4.6 Rating 857 Reviews

90 %

of reviewers recommend askderm

Company Reviews

4.6

Based on 857 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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askderm 5 star review on 6th July 2022

askderm 5 star review on 14th January 2021

askderm 4 star review on 28th June 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the product I ordered! However, the pump on the bottle doesn't work! I called left my name, number and email address in order to be contacted concerning the issue. Have not heard one word from any representative!”

“Doesn’t feel great on my skin. For the price of the product I’m not impressed”

“Very fast delivery. Easy checkout. love the product so far!”

“Very good service Excellent service Thank you”

“I love this product!! However I feel my tube is almost empty, not sure why. But I love it!!”

“Just not shipped yet. I don’t if it will ship.”

“Shipping was very fast”

“Great product 👌 timely delivery 👏”

“Quick shipping!”

“Amazing product!!! Everyone should have some”

“Never received the product and after four days, I have not had a resolution. I should have purchased it from Amazon. They deliver and replace the product. They understand customer satisfaction. Now I am out 150 dollars, unless you step up!”

“Fast shipping , great product !”

“Good service and a great product”

“I absolutely love askderm and the clinicians and associates who assist me whenever I order! Please don’t stop doing what you do! Thank you!”

“I am still waiting for my order. this is the first time it has ever taken this long.”

Hi! Just following up to make sure you were able to locate your order? We checked the tracking and see that it currently states: Delivered, Front Door/Porch September 18, 2021 at 10:11 am ARKDALE, WI 54613 Please feel free to reach out to customer service for further assistance if needed hello@askderm.com Thanks!

“Still haven’t received the order.”

Hi Theresa - your order states: Delivered, In/At Mailbox September 17, 2021 at 5:28 pm Did you check this location for receipt of your package? Please feel free to reach out to customer service if you need additional assistance hello@askderm.com

“The item arrived quickly and in excellent condition.”

“Quality of products is swell, delivery fast. Always a sale, which is so helpful.”

“Always receive the excellent products in a timely manner.”

“have been ordering from askdem for years and found all of their representatives to be excellent.”

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askderm is rated 4.6 based on 857 reviews