askderm Reviews

Name: askderm
Rating: 4.61

4.6 Rating 869 Reviews

90 %

of reviewers recommend askderm

Company Reviews

Metrics

Info

4.6

Based on 869 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

Visit Website

Write Your review

Tell us how askderm made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

askderm 5 star review on 14th January 2021

Yin Y

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to thank you so much for being a perfect seller.”

Helpful Report

“Love this product!!”

Helpful Report

“I love this business! They have fantastic products,prices and service”

Helpful Report

“Fast shipment. Thanks”

Helpful Report

“The BEST EXPERIENCE, EVER!!!! Customer Service, ROCKS!!! Please, anyone who is on the fence to order from this Company, take the plunge and buy from them, You'll have an amazing experience, for sure!!!!!!”

Helpful Report

“My order arrived within ten days from the US to France. The products were presented and wrapped in beautiful wrapping paper accompanying free product samples. Fast, efficient, attentive to detail and very personable service, what more can one ask for! Many thanks Askderm.”

Helpful Report

“i have used these products for years and am always satisfied with them”

Helpful Report

“I'm giving it not a great review because I was sold an expired product. It coagulated on my skin when I put it on. I will say that the customer service was fantastic and I was fully refunded for my purchase. Shipping was also quick in just 3 days. So everything else was great, just not the product.”

Helpful Report

“Prompt delivery. Products arrived in perfect condition, as always. They took the time and care to wrap each product like a gift, which show the level of special handling you get with Askderm. And I love the pretty little sample bag they always include, which is how I got introduced to the product some time ago. My fav way to treat myself!”

Helpful Report

“all went well. My wife is pleased. Dave Jensen”

Helpful Report

“Just wonderful. Got my order in no time. Will be ordering again in the future!”

Helpful Report

“Arrived perfectly packaged. As promised .”

Helpful Report

“Quick delivery! Great service”

Helpful Report

“good selection of products , fast service.”

Helpful Report

“I did not receive the product. This is a fraud!!!”

Helpful Report

Hi Carolina - I am sorry that you are having trouble locating your package. Please make sure to reach out to customer service so they may further assist you. They are available Monday - Friday 9am-5pm EST.

“My experience with askderm was excellent. I placed a phone order with Natalie who was exceptionally nice and made ordering very easy. And my order was delivered within a couple of days. I have always had an excellent experience.”