askderm Reviews

Name: askderm
Rating: 4.61

4.6 Rating 869 Reviews

90 %

of reviewers recommend askderm

Company Reviews

Metrics

Info

4.6

Based on 869 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Anonymous

askderm 5 star review on 14th January 2021

Yin Y

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid 89:99 I never received my product it’s been 3 months and every time I call I never get to talk with someone to make my comments I’m very displeased. Don’t have money this day and time to be giving money away. Sincerely Jennifer Taylor”

Helpful Report

Hi Jennifer. Thanks for taking the time to leave a review and we are very sorry you are having trouble with your shipment. We are unable to locate an order for you in our database searching by the information provided. Have you reached out to customer support for further assistance? Please reach out to hello@askderm.com so we can further assist locating your order.

“I am very pleased with the product I ordered and I received it much earlier than expected”

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“Fast delivery and beautifully packaged! Thank you!”

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“Awesome service, super fast shipping, awesome communication... definitely highly recommended and definitely I will be one of you VIP customers”

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“good products ,fast service.”

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“I always have an excellent experience ordering from askderm. They have excellent prices on the beauty products I want and their delivery is super fast. askderm is the only beauty product site I order from. They are the best !”

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“I have been a long time customer of askderm and will continue to make purchases with them. I usually call and the sales associates are great. They are knowledgeable about the products that they carry and are always pleasant when taking the order. I usually like when the items I buy are on sale.”

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“Great experience. Fast shipping.”

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“Love the products and it's always fun to get a gift and samples! Thanks!”

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“THE LISTING FOR THIS ITEM WAS GIVEN TO ME BY A RETIRED DOCTOR WHO DID FACIALS. AFTER A SMALL FACIAL ON ME, I ASKED HIM WHAT KIND OF CREME DOES YOUR WIFE USE. THE FIRST THING OUT OF HIS MOUTH WAS "LIFECELL"”

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“l find them very reliable and true to the products they represent. The customer services is very good and knowledgeable and also very courteous. She was so patient with my questions. Thank you, Natalie.”

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“Delivery was quick and free, and they threw in a couple of nice samples.”

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“I love ordering from Askderm. The representatives are always knowledgeable and friendly.I receive the products quickly. I enjoy the little samples that are always in my order. It gives me an opportunity to try something new.”

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“It was good as usual”

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“l paid everything online to drop in adress to Belgium. now the receiver have to pay again to pick up... that is crazy”

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“I’m very pleased with the service and product.”

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“Dependable and fast service. I love the sales!”

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“The order came much faster than I expected and was properly packaged. Also, I was given a couple samples of other products which I am currently trying out. I like what I've used so far and plan to purchase them very soon. I am so glad I purchased through askderm! I highly recommend using them!”

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“I paid $35 for a sample size???”

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“Ask Derm specialists are always helpful, professional and a pleasure to work with when ordering products.”

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askderm is rated 4.6 based on 869 reviews