askderm Reviews

Name: askderm
Rating: 4.61

4.6 Rating 868 Reviews

90 %

of reviewers recommend askderm

Company Reviews

Metrics

Info

4.6

Based on 868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Anonymous

askderm 5 star review on 14th January 2021

Yin Y

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Email sales”

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“Friendly and efficient responses to my questions. Excellent customer service!”

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“I have been purchasing my skincare products on AskDerm for several years. Great selection of products, excellent service, and good discounts make this a wonderful company.”

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“Excellent service always go 20 years! Package arrived quickly. Love your service!”

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“Products I ordered arrived quickly.”

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“Always a pleasure to order from AskDerm”

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“I was very pleased with the speedy delivery of the product. Great customer service too. Thanks for your valued time.”

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“Beautifully packaged & timely delivery..always very satisfied with my purchases”

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“Great experience!”

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“Great service and good selection.”

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“Customer service is always responsive and helpful. Askderm is quick with order fulfillment and shipping. Very pleased with this company.”

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“Great experience with this company. I received my lip product in a timely manner, and it was thoughtfully wrapped in beautiful purple tissue paper. Also included with my purchase was a little net bag filled with skincare samples! A very nice surprise. Will definitely order from this company again to replenish my Dr. Lipp products and maybe try something new!”

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“Thank you for your prompt service.”

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“Always pleased with the service, prices and products from Askderm. Highly recommend!”

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“Wonderful service! Terrific prices! I was kept informed of shipping and delivery! I would highly recommend this company if you want top shelf service! Their sales are amazing”

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“My item came as expected with daily updates. I am a long time customer and have always been very satisfied with the service.”

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“Been using these products for decades annoyed I can’t get my favorite Avene Products anymore”

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“Responsive customer service and top quality products. Zero complaints.”

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“The service is always very good and if there has ever been a problem (which only happened once) they were vey quick to respond and resolve the issue.”

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“Your service is just amazing. I received an email just 13 minutes after my order was placed informing me that it was shipped! Thanks a million!”

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askderm is rated 4.6 based on 868 reviews