Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

Questions

Metrics

4.4

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

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Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in a few days good communication”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for taking the time to leave a review, it is always great to hear from our customers. I am so pleased you are happy with the services provided at Atterley. I hope you love your items! Kindest regards, Lucy Atterley Customer Care

Posted 6 years ago

“Excellent service would highly recommend”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review - we love hearing from our customers! It is great to hear you are pleased with the service provided by Atterley. We hope to see you again soon! Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“Very quick delivery, was impressed with the service and will shop with Atterley again”

Helpful Report

Posted 6 years ago

Good Evening Sarah, Thank you for leaving a review! We really appreciate hearing from our Atterley customers. I am so glad to hear you are impressed with your shopping experience with us. We set the bar high so it is brilliant to hear we are meeting our high standards. We look forward to seeing you again soon! Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“Beautiful range of clothes and accessories, quite special and different from the High Street.”

Helpful Report

Posted 6 years ago

Hi, Here at Atterley we really celebrate independent style and love working with new brands you might not find anywhere else! It is great to hear you love the range of products on site, we really try our best to ensure our customers have the best selection of clothes, shoes and accessories available to stay ahead of the trends. Thank you for taking time out your day to leave a review! Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“Very impressed with the service and the quality of the item bought. Thank you”

Helpful Report

Posted 6 years ago

Hello Julie, Thank you for giving Atterley a 5 star rating! We really appreciate you taking the time to leave a review on your experience. I am so glad you are pleased with the products and services. We hope to see you again soon! Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“Excellent range of brands. Prompt service.”

Helpful Report

Posted 6 years ago

Hello, We are so glad to hear you are pleased with the service provided at Atterley as well as the products on offer. We hope to see you again soon! Many thanks for your feedback. Kindest regards, Chloe Atterley Customer Care

Posted 6 years ago

“Found the ordering and delivery / returns extremely simple and straightforward. The website can be a bit clunky when browsing - the descriptions of items could be more detailed and often items are shown with only one view, compared with other websites this isn't very positive.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you so much for leaving a review on your Atterley experience. I am so glad you found ordering as well as returning goods to us a very easy process. We really appreciate this feedback regarding the shopping experience and product descriptions and images. I have passed your comments on to the relevant departments. We are always working to improve so this feedback is great!! Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“great service and products”

Helpful Report

Posted 6 years ago

Hello, It is always great to hear from out Atterley customers. We truly appreciate the feedback. We are so pleased to hear you love the products on offer as well as the services provided at Atterley. Kindest regards, Chloe Atterley Customer Care

Posted 6 years ago

“I'm new to Atterley, and my first shopping experience was first class. Not only did I find a really unusual item I wanted at a reduced price (Saint Laurent tribute sandals in metallic red), but they arrived promptly and immaculately packed. Even better, my shoes are beyond stunning. Thank you!”

Helpful Report

Posted 6 years ago

Good Afternoon Donna, Thank you for taking time out your day to leave us a 5 star review. It is so lovely to hear from you! I am so pleased you are happy with your Atterley experience. We aim to provided the best products and services available to our customer so it is great to hear we are meeting our high standards! We look forward to seeing you again soon. Kindest regards, Chloe Atterley Customer Care

Posted 6 years ago

“Always a pleasure to use the Atterley site. Purchasing is easy and deliveries prompt.”

Helpful Report

Posted 6 years ago

Good Morning Jayne, It is great to hear from you. Thank you for leaving such a lovely review! It is great to hear you have enjoyed your Atterley shopping experience. We always aim to ensure our customers have the best experience possible :) Great to hear we are meeting our high standards! We look forward to seeing you again soon. Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“Really good, quick delivery”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for leaving a 5-star review! Always great to get feedback from our customers. I am so pleased you have had a great experience shopping at Atterley. Many thanks, Emma Atterley Customer Care

Posted 6 years ago

“Great service!”

Helpful Report

Posted 6 years ago

Good Morning, Thank you so much for taking time out your day to leave a review of your Atterley experience. It is always great to hear from our customers. We work hard to meet expectations like yours and are so pleased you have had a great experience shopping at Atterley. We hope to see you again soon! Many thanks, Emma Atterley Customer Care

Posted 6 years ago

“Excellent experience, I was informed all through out the process of what the next stagewas. My goods arrived promptly and was damage free.”

Helpful Report

Posted 6 years ago

Hello, I am so pleased you have had an excellent experience at Atterley. It is great to hear you are thrilled with the services provided. Thank you for leaving a review! We hope to see you again soon. Many thanks, Emma Atterley Customer Care

Posted 6 years ago

“I shave ordered a few times and it’s always been a very good experience. Fast shipping, and the shoes are always perfect!”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review. It is great to hear from you. I am so pleased you have enjoyed your experiences at Atterley! We have so many gorgeous shoes on site, I am so glad you love the shoes you ordered. We look forward to seeing you again soon! Many thanks, Lucy Atterley Customer Care

Posted 6 years ago

“Order process went smoothly. Items arrived on time and in pristine condition”

Helpful Report

Posted 6 years ago

Hello, Thank you for leaving a review. It is always great to hear from our customers! I am so pleased your order came in good time and I hope you love the item you ordered :) We hope to see you again soon. Many thanks, Emma Atterley Customer Care

Posted 6 years ago

“Brilliant service - thank you! :)”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for taking the time to leave a review of your experience at Atterley. It is great to hear you are happy with the service provided. We love to hear such positive feedback from our customers. Many thanks, Lucy Atterley Customer Care

Posted 6 years ago

“Excellent service, speedy delivery. Really have only an experience that was smooth enough to make me want to return as a customer. Thank you!”

Helpful Report

Posted 6 years ago

Good Morning Rina, It is so lovely to hear from you. Thank you for leaving us a 5 star review. I am so pleased you are happy with your Atterley experience. We aim to provided the best service available to our customer so it is great to hear we are meeting our high standards! We look forward to seeing you again soon :) Kindest regards, Lucy Atterley Customer Care

Posted 6 years ago

“Beautiful products and great service.”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review on your Atterley experience. We love to hear from our customers! I am so glad you love the products on site and well as the service provided. Thank you so much for shopping at Atterley and supporting independent boutiques! Many thanks, Emma Atterley Customer Care

Posted 6 years ago

“I ready recommend Atterley to 2 off my friend and they loved it too.. Thank you Atterley, keep up the good work.”

Helpful Report

Posted 6 years ago

Good Morning, This review has really put a smile on our faces. We are so pleased to hear you have been recommending Atterley to your friends and that they love Atterley too! We are so happy you love the shopping experience with us and we look forwards to seeing you and your friends again soon! Many thanks, Emma Atterley Customer Care

Posted 6 years ago

“Huge range of products and great service and delivery.”

Helpful Report

Posted 6 years ago

Good Afternoon, It is always great to hear from out Atterley customers. Thank you for taking the time to leave a review on your experience. We truly appreciate the feedback. We are so pleased to hear you love the products on offer as well as the services provided at Atterley. We hope to see you again soon! Kindest regards, Chloe Atterley Customer Care

Posted 6 years ago

Atterley is rated 4.4 based on 580 reviews