“The bracelets, which are made to the exact measure of your wrist are of the highest possible quality, both aesthetically and in terms of construction. They come in very attractive packaging and the customer service and shopping experience as a whole was nothing short of flawless. As a Lexus owner I dare say I’m not that easily impressed in terms of quality and customer care but Aurum brothers really put a whopping big smile on my face! This was my first purchase from their company but most definitely not the last. 10/10”
“The quality of the bracelets is truly top rate, unique and beautiful, the staff responds to emails quickly, helpfully and courteously, and the two times I have needed support (once for a resizing and once for a repair), they went out of their way to make sure I got what I needed. I started with just 2 bracelets but now have 6, all of which I think are great. I shop online all the time and very rarely get the service and quality that would motivate me to write a review, but for Aurum Brothers I do this gladly. Truly a top rate company!”
“I can't recommend Aurum Brothers highly enough! Their bracelets are outstanding, both in quality and artistry, and their customer service is even better! I have over 30 Aurum bracelets and recently needed to have them resized. I dealt with Joren personally and his attention to customer service and detail was outstanding. You may find bracelets that are less expensive, but you won't find any that are any finer, and you won't find a company that is managed any better. You get what you pay for in life, and with Aurum Brothers you are getting the best!”
“Over the past few years I've purchased six bracelets for my husband. They were all shipped very timely and beautifully packaged. He has not had any problems with them. Best of all my husband loves the quality and beauty of each one. I've decided to purchase every year, my anniversary gift to my wonderful husband.”
“Joren Aurum bros was extremely helpful and provided great and timely service in designing my custom bracelet. The production team was quick to respond with a sample which was exactly what I was looking for. Highly recommend!”
“Over the last few years I have purchased three bracelets for my husband. Each one was absolutely beautiful. Packaging, sizing and the quality have always been above expectations. My husband receives compliments all the time. I see purchases in the future.”
“Hi, my name is Greg Kennedy from Iowa, USA. I recently purchased 2 bracelets from Aurum Brothers. One of the bracelets I had purchased broke. I was heartbroken. I emailed customer service and dealt with Joren who was very understanding and helpful. He was concerned about the issue of how it happened and how they would respond to the issue. He sent me their FedEx account. # to send it back to get repaired. I sent it back and the bracelet was returned to me in record time. I am immensely grateful and thankful for their quick service and professionalism of the matter. I tell my friends about the service because service like this should be mentioned. Thank you Joren ,very much, I love my bracelets and wear them everyday. I have had no issues since and really don't expect any. I an on purchasing more in the future. Very well made and quality is excellent. Thanks again Joren, you guys are awesome !!”
“My Sons bought an Aurum Brothers bracelet for my 50th birthday 2 .5 years ago and to say I was impressed with the quality and fit is an understatement. The bracelet is exceptional quality and after 2.5 years of constant daily wear, The elastic string snapped.
I contacted Aurum Brothers asking if it was possible to get repair and to my amazement the offered to repair the bracelet for the price of postage only?
The service and updates i have had to date are exceptional and i can not recommend these Guys any more highly.
I only wish every company could offer the level of customer service that these guys offer .
Keep up the good work Guys and thank you.”
“Purchased a beautifully crafted bracelet and received exceptional service. I've emailed them some questions I still had and within a day I received a very kind reply. The customer support has been extremely helpful and their bracelet is even more stunning in person. I'm very, very impressed!”
“I purchased two bracelets for my husband. My husband is an above average sized man. I submitted the wrist size for his bracelet and literally within minutes, I had a representative on the phone with me verifying the accuracy of the information I submitted. I received the bracelet exactly when I was told that I would and have had no issues with the company nor with the product.”
“Aurum Brothers make amazing bracelets from a great range of different stones. I bought one and will definitely be buying another. Check out their Website.”
