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Australian Direct Reviews

4.8 Rating 6,343 Reviews
97 %
of reviewers recommend Australian Direct
4.8
Based on 6,343 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
The Kick-Ass Rain Shower
Read Australian Direct Reviews
Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

Write Your review

Australian Direct 5 star review on 11th September 2025
Issie
Australian Direct 5 star review on 9th April 2024
Anonymous
Australian Direct 5 star review on 9th April 2024
Anonymous
Australian Direct 5 star review on 9th April 2024
Anonymous
Australian Direct 5 star review on 27th January 2023
Donald C Tucker
Australian Direct 5 star review on 16th August 2022
Darren Cross
Australian Direct 5 star review on 31st August 2021
Robin
349
Anonymous
Anonymous  // 01/01/2019
I've purchased a number of items from your company and have been extremely satisfied with them all. Your customer service and follow-up on warranty are second to none!!
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Posted 4 years ago
Thank you for the continued support Greg. Enjoy your new KickAss gear!
Posted 4 years ago
Quality product and excellent customer service
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Posted 4 years ago
Thanks for the review Tautika.
Posted 4 years ago
Super fast and efficient delivery and great value items. The special promotional price for my item was great value and far cheaper than any other store.
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Posted 4 years ago
Thank you for the great review Garry!
Posted 4 years ago
Fast delivery items are as advertised good quality products
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Posted 4 years ago
Thanks Paul!
Posted 4 years ago
Great price for all products purchased. Thanks Kickass
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Posted 4 years ago
Thanks John!
Posted 4 years ago
Brought the 75lt D/Z fridge when they had their $200 discount voucher. 1st time using there website which was easy to follow even with having to add the promo code discount. It arrived within a couple of days couldn't be happier.
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Posted 4 years ago
Thank you for the great review Harry!
Posted 4 years ago
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Posted 4 years ago
Thanks Scott!
Posted 4 years ago
Website was easy to use can’t wait to get the stuff
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Posted 4 years ago
Thank you for the great review mate!
Posted 4 years ago
Website was easy to use can’t wait to get the stuff
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Posted 4 years ago
Thank you for the great review Luke!
Posted 4 years ago
Good product but not happy with after sales communication or service. I bought a dual battery kit which was missing a part shown in the installation instructions. When I asked to have it posted to me my email was never answered.
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Posted 4 years ago
Great products from Australian direct, keen to hook the rest of the gear up and get away camping.
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Posted 4 years ago
Thank you for the great review Riley!
Posted 4 years ago
Always great service and products
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Posted 4 years ago
Thanks Andrew!
Posted 4 years ago
Good quick service advising product dispatched. At time of writing the delivery hadn't arrived but was only 4 working days. Looking forward to getting my solar panel?
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Posted 4 years ago
Thanks for the review Gary. It can take up to 5 working days to ship to NSW.
Posted 4 years ago
Easy to use website and order
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Posted 4 years ago
Thanks Adam!
Posted 4 years ago
very good service and products are very good with a good warranty
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Posted 4 years ago
Thank you for the great review kerry!
Posted 4 years ago
Packaging is a little excessive, would be better in a post bag. Cost of packaging is expensive compared to other items we have received.
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Posted 4 years ago
Thank you for taking the time to leave some feedback Gary.
Posted 4 years ago
Quick and easy process
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Posted 4 years ago
Thanks Thomas!
Posted 4 years ago
Bought a 15amp MPPT solar controller. Installed at 6pm...the next morning (by 9am) brown liquid exploded from the device over the car. After calling, I put in a warranty claim that was meant to be 2 business days. It's now been 7 business days and after following up by phone I still have not heard anything.
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Posted 4 years ago
The service received right from my product enquiry was perfect.
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Posted 4 years ago
Thank you for the review Michael!
Posted 4 years ago
Easy to use website great prices even with postage will be shopping there again l like the kickass Products
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Posted 4 years ago
Thank you for the fantastic review Terry!
Posted 4 years ago
Australian Direct is rated 4.8 based on 6,343 reviews