Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,345 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 11th September 2025

Issie

Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

Donald C Tucker

Australian Direct 5 star review on 16th August 2022

Darren Cross

Australian Direct 5 star review on 31st August 2021

Robin

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is great. Videos are informative, humerus. Dexter was very helpful when I placed my order. Recievd fridge ahead of schedule. Looks fantastic. Is doing a great job. Would like to do review in the middle of summer. Keep up the good work.”

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Posted 5 years ago

Glad to hear you're happy with our products and service Kevin, thanks for the great feedback!

Posted 5 years ago

“Arrived quickly as was a s described.”

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Posted 5 years ago

Great to hear you order arrived in good time Alan, thanks for the feedback!

Posted 5 years ago

“Fastest delivery service I have had, ordered on 12/5/20 delivered on 15/5/20 WoW unbelievable at this time of lockdown 🤗🤗”

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Posted 5 years ago

Glad to hear your order got to you quickly Fred, enjoy!

Posted 5 years ago

“The website is easy to navigate and the customer help line was spot on. cant wait to recieve my order.”

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Posted 5 years ago

Glad to hear you're happy with our service Jennifer, we hope you enjoy your products!

Posted 5 years ago

“Hello, Second timing ordering products from online and both experiences have been great. Very easy checkout process aswell. Thanks Darren”

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Posted 5 years ago

Great to hear you found the process quick and easy Darren, thanks for the great feedback!

Posted 5 years ago

“Good gear, good prices, good service....too easy!”

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Posted 5 years ago

Great to hear you're happy with our products and service Ian, thanks for taking the time to leave a review!

Posted 5 years ago

“The website was easy to navigate but did find some items listed in odd groupings. ie not all inverters can be found in this category.”

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Posted 5 years ago

Thank you for the feedback! We'll be taking this into account to improve our listings and category layouts. Once again, thank you for pointing this out.

Posted 5 years ago

“Having only just discovered the Australian Direct Company and their kickass products we have been impressed with their customer service through answering all our questions, and they even took the time to follow up with us on a Sunday! We look forward to receiving our first order and ordering more required products in the future.”

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Posted 5 years ago

Thanks for the feedback Tammy, it's great to hear you're pleased with our service! We hope you enjoy your products, and we look forward to dealing with you again in the future.

Posted 5 years ago

“Great quality and delivery was very quick”

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Posted 5 years ago

Glad to hear you're happy with your purchase Cameron, thanks for taking the time to leave some feedback!

Posted 5 years ago

“Website was easy to use . great deals.”

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Posted 5 years ago

We're glad to hear you found our website user-friendly Bonnie, thanks for the great feedback!

Posted 5 years ago

“Ordered was on time and exactly what I ordered.”

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Posted 5 years ago

Glad to hear you're happy with your purchase Garry, thanks for the review!

Posted 5 years ago

“High quality goods, quick and easy service!”

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Posted 5 years ago

Glad to hear you're happy with our products and services, thanks for taking the time to leave a review!

Posted 5 years ago

“Everything arrived as ordered. Some products are on back order and staff have communicated with me beyond me expectations, splitting my order and sending "in stock" items immediately with "back order" items to follow when available at no extra cost. I am definitely buying more from them in the future. Excellent products and exceptional service.”

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Posted 5 years ago

Great to hear you're happy with our products and service Barry, thanks for the great feedback! We look forward to dealing with you again in the future.

Posted 5 years ago

“Easy to navigate website and order product. Looking forward to receiving my battery! Cheers guys”

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Posted 5 years ago

Great to hear, thanks for the awesome feedback!

Posted 5 years ago

“Great Product I Love It ! 75 ltr Dual Zone Fridge , Arrived Before quoted time ! Great Company I have purchased a couple of their products and I am looking to purchase more ! A Very happy customer !”

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Posted 5 years ago

Great to hear you're happy with your fridge Michael, thanks for taking the time to leave some feedback! We look forward to dealing with you again in the future.

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thanks for the feedback!

Posted 5 years ago

“Easy smooth transaction”

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Posted 5 years ago

Glad to hear you found the process easy Heath, thanks for the feedback!

Posted 5 years ago

“Disappointed I haven't got my product as the item came with good recommendations...If I could have waited a bit longer I would have, next time I'll check the stock to see the availability....thank you.”

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Posted 5 years ago

Hi Steve! Unfortunately due to COVID-19 the wait time on our incoming stock has been extended to longer than usual. We're really sorry you missed out on your products, and we hope to deal with you again soon!

Posted 5 years ago

“Great product and service. Arrived ahead of schedule.”

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Posted 5 years ago

Great to hear Robert! Thanks for taking the time to leave a review!

Posted 5 years ago

“Easy to use website with awesome products”

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Posted 5 years ago

Great to hear you found our website user-friendly Tyler, thanks for the feedback!

Posted 5 years ago

Australian Direct is rated 4.8 based on 6,345 reviews