Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,349 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,349 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 11th September 2025

Issie

Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

Donald C Tucker

Australian Direct 5 star review on 16th August 2022

Darren Cross

Australian Direct 5 star review on 31st August 2021

Robin

349

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find your way around the on line shop with help of online videos”

Helpful Report

Posted 6 years ago

Hey Geoffrey! We're thrilled you enjoy our videos, we love making them! Thanks for leaving such a great review.

Posted 6 years ago

“Website easy to use. Price of articles purchased very competitive.”

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Posted 6 years ago

Hey Peter! Thanks for the feedback :)

Posted 6 years ago

“I wrote, asking for some advice on setting up an inverter for my caravan. I received a reply almost immediately recommending, what turned out to be, the least expensive option. Australian Direct could have easily recommended something more expensive bit the didn't. Full credit to them. I then needed some follow up advice which again was given very promptly. My queries were all answered and I was particularly impressed that the answers were not in techno-speak. I went ahead and ordered the recommended inverter together with a suggested in line Low Voltage meter. After my order was placed and payed for, I had another query. I was expecting a somewhat slower response to this query (as I had already paid) but I was very pleasantly surprised with another almost immediate reply. I cannot fault the service. Before, During and especially importantly the After sales assistance. This to me represents a company that considers the customer at all times. Well done Australian Direct ( and in particular, Dexter)”

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Posted 6 years ago

Hey Robert! Thank you for the amazing feedback and for taking the time to right this review. I will pass on your comments to Dexter. Please don't hesitate to get back in contact if you have any further questions, we're always here to help!

Posted 6 years ago

“Great value products”

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Posted 6 years ago

Thanks for the review :)

Posted 6 years ago

“Always great service. Packages always arrive on time too 👌”

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Posted 6 years ago

Hey Nicholas! Thanks for the awesome review :)

Posted 6 years ago

“Hi all , very easy step by step check out procedure with a huge range of payment options. Thanks Australian direct 10/10”

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Posted 6 years ago

Hey Jesse! Thanks for the awesome review :)

Posted 6 years ago

“High quality gear at a really affordable price. They were easy to deal with and fast shipping. Install was easy and clear and have had really good results from the 20A mppt solar regulator”

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Posted 6 years ago

Awesome to hear you're happy with our products and service Sean! Thanks for taking the time to leave some feedback.

Posted 6 years ago

“Australian direct are great to deal with, their delivery is prompt and their products are first class quality. They perform the job you purchase them to do”

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Posted 6 years ago

We're glad to hear you're happy with your experience with us Ross, thanks for the awesome feedback!

Posted 6 years ago

“We have just received the the kickass shower that we ordered mid last week, great and speedy service. We’ll be trying it out on our next venture. Thanks guys.”

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Posted 6 years ago

Awesome, thanks for the great feedback Rebecca. Enjoy!

Posted 6 years ago

“Very easy process”

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Posted 6 years ago

Good to hear, thanks Marcus!

Posted 6 years ago

“I'm a hesitant buyer but with the clear info on their products, Aussie Direct made me confident that what I ordered was suitable to my need. {As well as their reputation of rugged products.}”

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Posted 6 years ago

We're glad to hear that Aaron! Thanks for taking the time to leave a review.

Posted 6 years ago

“Firstly i just want to say thank to Australian direct for the numerous great experiences i have had from sales,after sales support & products. please keep up the great work & customer service as i myself have brought multiple products & never had much in the way of problems & if so it was sorted quickly & efficiently”

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Posted 6 years ago

Thanks for the great review Brendan! Awesome to hear you're happy with our products and service.

Posted 6 years ago

“Tech support/Service team were extremely helpful when my 110w panel developed a fault. Although a replacement 110w panel wasn't available at the time, they were very easy to deal with and offered a number of suitable alternative options to rectify the issue.”

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Posted 6 years ago

Glad to hear you're happy with your experience with us Samuel, thanks for taking the time to leave a review!

Posted 6 years ago

“I found it very easy to find what I want and to get the order processed.”

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Posted 6 years ago

Great to hear you found the process easy Anthony, thanks for the review!

Posted 6 years ago

“Great service!!”

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Posted 6 years ago

Thanks Adam!

Posted 6 years ago

“Good service good product”

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Posted 6 years ago

Glad to hear you're happy with our products and service Greg, thanks for taking the time to leave some feedback!

Posted 6 years ago

“Great service,received item quickly, well wraped Will be buying more from this site”

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Posted 6 years ago

Hey Steve, thanks for the review.

Posted 6 years ago

“Awesome customer service, shipping is quick and efficient. The products are next level. Will be buying from them again”

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Posted 6 years ago

Hey Adam! Thanks for your review :)

Posted 6 years ago

“I work in Procurement for a large international company. I am constantly on the look out for great value products, no more so than when I purchase items for myself. My wife laughs at me because I never purchase anything without researching and evaluating a host of different criteria. I have bought many items over the years from Australian Direct because their products represent value for money. High quality for a good price, usually with all the features I find important. It is obvious the people at Australian Direct do their research as well. What is satisfying is that every item I've bought is still going strong.”

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Posted 6 years ago

Thanks for the awesome review Robert! We're stoked to hear you're happy with your products, and we look forward to dealing with you again soon!

Posted 6 years ago

“Great service, easy to deal with”

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Posted 6 years ago

Thanks for the great review Mitchell!

Posted 6 years ago

Australian Direct is rated 4.8 based on 6,349 reviews