Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,345 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 11th September 2025

Issie

Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

Donald C Tucker

Australian Direct 5 star review on 16th August 2022

Darren Cross

Australian Direct 5 star review on 31st August 2021

Robin

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and quality of product exceeded my expectations”

Helpful Report

Posted 5 years ago

Thanks Gary - we try our best :)

Posted 5 years ago

“Great communication with backirders and shipping during difficult times. Much appreciated.”

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Posted 5 years ago

Thanks Damien!!

Posted 5 years ago

“Great products at an affordable price”

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Posted 5 years ago

Thanks for the review! :)

Posted 5 years ago

“We have been trying to contact your company since Monday to purchase a fridge , we have left countless messages on the phone, emailed and webchat but no response. Very dissappointing customer service.”

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Posted 5 years ago

“I just used my 150watt solar blanket during the school holidays and It worked brilliantly charged my 3 batteries in a couple of hrs.”

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Posted 5 years ago

Thanks for the great review Jarrod.

Posted 5 years ago

“This is only the 2nd time I have purchased from Australian Direct, however, I purchased without hesitating after the great customer service I recieved the first time. I will be back at somestage for the 3rd.”

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Posted 5 years ago

Thanks for the continued support John. We look forward to welcoming you back.

Posted 5 years ago

“well what can i say a great company ordered things and they were delivered quickly and have ordered more things thank you very impressed”

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Posted 5 years ago

Thanks for the great review Leigh.

Posted 5 years ago

“Every order I've placed with Australian Direct has been dispatched promptly and received in good condition in the expected time frame”

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Posted 5 years ago

Thanks for the great feedback Garry.

Posted 5 years ago

“Couldn’t get ahold of anyone about tracking a delivery”

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Posted 5 years ago

Hi Cody, we will get our customer service team to call you directly with some tracking information.

Posted 5 years ago

“We have used these guys twice now (on our 4WD/camper and more recently on our boat). Brilliant products, especially the plug and play kits for DIY-ers. Best part is the information videos which demystify the whole process. We've learned heaps and saved masses by doing much of the hook-ups ourselves. Can't thank you enough Australian Direct!”

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Posted 5 years ago

Thanks for the fantastic feedback Suzy.

Posted 5 years ago

“Purchasing process was simple and efficient.”

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Posted 5 years ago

Thanks for the great feedback Adam.

Posted 5 years ago

“Easy to use website and cart, smooth process from start to finish”

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Posted 5 years ago

Thanks Anon.

Posted 5 years ago

“Easy shopping and in a few days it’s at your door”

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Posted 5 years ago

Thanks for the great feedback Darren.

Posted 5 years ago

“After I purchased my 170AH battery I have always looked at Australian Direct for My 12v Needs. Very well priced and great quality. Excellent information videos on products. And I must mention it took no time at all to get to my doorstep which is never the case for me when I comes to buying on line.”

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Posted 5 years ago

Thanks for the amazing review Eugene.

Posted 5 years ago

“Excellent service, quick and easy and will be using from now on”

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Posted 5 years ago

Thank you for the great review Steven.

Posted 5 years ago

“Quick, easy and efficient. Products in stock with great value shipping and email updates. Couldn't be happier!”

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Posted 5 years ago

Thanks for the fantastic review Matthew.

Posted 5 years ago

“It's always a pleasure to watch the videos about your products. It was very easy to order my caravan 12 volt water pump online. Just a bummer you haven't goy it in stock and I will have to wait till end of August. Otherwise I'm happy with your products solar.”

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Posted 5 years ago

Thanks for the great feedback Harry. We will try to get your pump to you ASAP.

Posted 5 years ago

“Loved the site. Linked with YouTube of what I was purchasing which provided me with even more security about purchasing. The cart worked well and I was able to use PayPal. Excellent service all around.”

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Posted 5 years ago

Thanks for the great feedback Jeffrey.

Posted 5 years ago

“The range is extensive and the products are quality. I really like the ease of shopping online, your website is very simple to navigate. I will be a repeat customer 100%. Thankyou”

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Posted 5 years ago

Thanks for the great review Jay.

Posted 5 years ago

“Excellent products and service, would recommend.”

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Posted 5 years ago

Thanks Kenneth.

Posted 5 years ago

Australian Direct is rated 4.8 based on 6,345 reviews