Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,345 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 11th September 2025

Issie

Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

Donald C Tucker

Australian Direct 5 star review on 16th August 2022

Darren Cross

Australian Direct 5 star review on 31st August 2021

Robin

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with and quick delivery Awesome Thank you”

Helpful Report

Posted 6 years ago

Thanks for the review!

Posted 6 years ago

“great product easy to install”

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Posted 6 years ago

Thanks James!

Posted 6 years ago

“Product arrived very promptly. Great descriptions on the website and exactly as described. Quality experience. Thank you!”

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Posted 6 years ago

Thanks for the review!

Posted 6 years ago

“Australian Direct has kept me reasonably well updated as to the status of my order so far with emails due to COVID-19. The emails, sent from an email address of someone who works at australian direct give customers a sense of security that their order is dealt with by real people instead of a standard response generated by a computer. This is a positive aspect. If customers respond to emails from australian directr operators, response times can be very slow. A downfall of the service is the process customers need to go through to make contact with Australian Direct operators. After an inquiry is made in the system provides customers with a ticket number and communication is made through the inquiry portal. This can take a very long time. A more prompt response would be appreciated. If communication could be made via email after an inquiry had been made in the portal, that would be more convenientr for customers. I have not recieved my order yet though due to COVID-19 so cannot comment on the quality of the products. Overall seems like a good service.”

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Posted 6 years ago

“Over 4 month I been waiting for my item and still waiting for it Still not got a refund as I asked John”

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Posted 6 years ago

“Very easy ordering and quick delivery despite covid issues. Good communication and customer service :)”

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Posted 6 years ago

Thanks Oliver!

Posted 6 years ago

“Got a awning and arrived two days later very happy because I live in regional Queensland”

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Posted 6 years ago

Great to hear Oliver, thanks for the review!

Posted 6 years ago

“Great communication, I had some questions regarding my purchase and the staff were quick to respond and clear up my question.”

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Posted 6 years ago

Hey Sean, happy to help! Thanks for taking the time to leave a review :)

Posted 6 years ago

“Fantastic customer service we have ordered several items through Australian direct from duel zone fridge camping gear any help we needed they are always happy to help and always well price”

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Posted 6 years ago

Thanks for the awesome review Annette! We're glad we have great customers like you!

Posted 6 years ago

“Great product Quick delivery Unfortunately can’t go anywhere Been using freezer and fridge. Excellent”

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Posted 6 years ago

Hey Kevin! Hopefully this passes soon and you can get back into the exploring! Glad you're loving the gear! Thanks mate

Posted 6 years ago

“Item arrived quickly and as described. Would recommend”

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Posted 6 years ago

Great to hear!

Posted 6 years ago

“From Australian direct I have bought a fridge slide, dual battery wiring harness (DC/DC), 170AH slimline AGM battery, plus other anderson style leads. So far everything has been super easy to DIY install and top quality. These guys have found a great way to set up your 4WD in an incredibly convenient way.”

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Posted 6 years ago

Hey Leigh! Thanks so much for taking the time to leave this awesome review! Enjoy!

Posted 6 years ago

“Only used once, but prefect so far, like always by kick ass products. Kick ass by name kick ass by nature!!”

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Posted 6 years ago

Hey Roberto! Cheers for the awesome review!

Posted 6 years ago

“Ordered 2x 150w solar panels and 3 other small accessories. Received all products in South Australia in under a week. Very happy with the products and the delivery time given the current Covid 19 situation.”

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Posted 6 years ago

Hi Daniel, we're so glad that you got your items quickly! Enjoy and thanks for the great review!

Posted 6 years ago

“Website is user friendly and SKU's/ PN's are all correlated well. this then progressed into fast ordering and dispatch. Good work.”

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Posted 6 years ago

Thanks for the great review :)

Posted 6 years ago

“Love it, Great little stove”

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Posted 6 years ago

Thanks for the feedback!

Posted 6 years ago

“Australian Direct is so quick and easy to deal with. They sell great products for a great price!”

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Posted 6 years ago

Thanks Billy!

Posted 6 years ago

“you had what i wanted it was easy and quick”

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Posted 6 years ago

Thanks Jim!

Posted 6 years ago

“Excellent website, excellent YouTube videos explaining everything clearly and informative. Awesome fridge and battery box, happy days.”

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Posted 6 years ago

Thanks Tyrone!

Posted 6 years ago

“Good customer service team. I have got a few products from the company and all of them have been great!”

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Posted 6 years ago

Thanks Rhys!

Posted 6 years ago

Australian Direct is rated 4.8 based on 6,345 reviews