Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,345 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 11th September 2025

Issie

Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

Donald C Tucker

Australian Direct 5 star review on 16th August 2022

Darren Cross

Australian Direct 5 star review on 31st August 2021

Robin

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife calls it "doing a Matt", I'm Matt. I pre-purchase research everything before I make a decision. Happy to say I made the decision. Very happy with my order. Excellent quality products and competitive prices.”

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Posted 5 years ago

Stoked to hear you're happy with your gear Matt, thanks heaps for the awesome feedback!

Posted 5 years ago

“Easy to find products and payment”

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Posted 5 years ago

Awesome, thanks Shane!

Posted 5 years ago

“Very easy to deal with, prompt shipment and item is as described and good quality”

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Posted 5 years ago

We're happy to hear that Joshua, thanks for the review!

Posted 5 years ago

“Web page was easy to follow and use with good details of products”

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Posted 5 years ago

We're glad to hear you found our site helpful and informative Gary, thanks for the great feedback!

Posted 5 years ago

“Very easy and hassle free ordering procedure. Confirmation came through immediately. Cannot wait to receive my items”

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Posted 5 years ago

Great to hear you're pleased with the experience Martynas, thanks for taking the time to leave a review! We hope you enjoy your new gear.

Posted 5 years ago

“Products look like good quality, can't wait to start the van build.”

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Posted 5 years ago

Hey Mitchell, thanks for the review mate! We hope you enjoy your products - be sure to send through some pics of your new gear in action!

Posted 5 years ago

“I found the website easy to navigate and the information on the product of purchase very helpful, clear and easy to understand. Will definitely recommend Australian direct to mates.”

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Posted 5 years ago

We're glad to hear that Rae, thanks for taking the time to leave a review!

Posted 5 years ago

“A Great consumer experience in dealing with Australian direct. Everything was a great experience! customer service, website, tutorial videos, communication, youtube and product itself was a pleasure. Thank you Australian Direct team, I look forward to my next purchase .”

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Posted 5 years ago

Thanks for the awesome review Michael, we're super glad to hear you're pleased with the experience! Looking forward to dealing with you again soon :)

Posted 5 years ago

“Cheap prices and great user-friendly website”

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Posted 5 years ago

Great to hear, thanks for the review!

Posted 5 years ago

“Very happy with the purchasing experience on the Website. All the products are very well detailed. Very satisfied overall.”

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Posted 5 years ago

Great to hear you're happy with the experience, thanks for the great review!

Posted 5 years ago

“This is the 6th purchase on line over the last 2 years. No other place has such competitive prices, great service and delivery. Definitely will keep purchasing their goods.”

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Posted 5 years ago

Thanks for the great review Ken, we're glad to hear you're pleased with our products and service. Looking forward to dealing with you more in the future :)

Posted 5 years ago

“Very good customer service can’t wait to get the products and try them out”

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Posted 5 years ago

Great to hear you're happy with our service Keaton, thanks for taking the time to leave a review!

Posted 5 years ago

“Love the work these guys do, great range of products at competitive prices. Also a great range of supporting videos/information to ensure you purchase the right product for you”

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Posted 5 years ago

Great to hear you're happy with our product range Joseph, thanks for the great feedback!

Posted 5 years ago

“All forms of communication including phone, email, livechat where very poor. Left multiple voice messages, emailed (answered eventually) and livechat that is supposed to be instant had a delay of over 3.5 hrs. I hope I don't have a problem with the product and need to contact them.”

Helpful Report

Posted 5 years ago

Hey Jason, thanks for taking the time to leave some feedback. Our apologies that you had some trouble getting through to the team, we are experiencing a huge volume of calls and emails at the moment. We understand this is quite frustrating, and we're really sorry for the inconvenience this causes you. I have passed your details on to our support team, who will be in touch to rectify the issue. Take care!

Posted 5 years ago

“Easy ordering system, now happily awaiting delivery”

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Posted 5 years ago

Thanks Nathan, we hope you enjoy your new gear!

Posted 5 years ago

“Very quick and easy to find what I want. Nice and straight forward to work with. Thanks.”

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Posted 5 years ago

Awesome, thanks Michael!

Posted 5 years ago

“Australian direct is a simple and effective website to use, i’m very pleased with the layout and the ease of purchasing my new 4wd products. 10/10 would recommend!”

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Posted 5 years ago

We're glad to hear it Caleb, thanks for taking the time to leave a review!

Posted 5 years ago

“Hey just finished purchasing my 120AH kickass battery and have to say it was a simple and great experience. Many options in terms of payment and shipping as well as great advice on each page while browsing for product. Was very impressed!”

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Posted 5 years ago

Thanks for the great review Ryan, we're glad to hear you're happy with the experience. We hope you enjoy your gear!

Posted 5 years ago

“Website very informative & easy to use. Good quality products.”

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Posted 5 years ago

Glad to hear it Jason, thanks for the feedback!

Posted 5 years ago

“Ive have brought a plug and play dual battery kit for these guys and it was quick and easy to install for a beginner. Now that I'm upgrading I am getting my stuff from them again. Really happy”

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Posted 5 years ago

Thanks for taking the time to leave a review Tania, we're happy to hear that you're pleased with our products!

Posted 5 years ago

Australian Direct is rated 4.8 based on 6,345 reviews