“We reached out to Auto Europe customer service because COVID-19 caused us to change our plans, and the agent was able to help us make the change requested without any delay.”
“I thought I must write a review, as everyone seems to only write bad reviews now days. I booked a car for the first time with Auto Europe, after reading reading these reviews. I was worried I had made the wrong decision, I emailed Hertz South Africa from the UK and they confirmed they received my booking. I arrived at the airport early and Hertz were very helpful and accommodated this. I took full cover option with my booking, and unfortunately I had damaged the vehicle slightly. There were no issues, and as so far have had no further issues or heard anything from Hertz or Auto Europe regarding my rental. I would like to say I have received 10 out 10 service from both parties involved. Thanks guys, you made our holiday great!”
