Autobulbs Direct Reviews

Name: Autobulbs Direct
Address: Unit 4 Hollybrook Road Ind Est.SouthamptonHampshire, Southampton
Rating: 4.77

4.8 Rating 2,771 Reviews

95 %

of reviewers recommend Autobulbs Direct

Company Reviews

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Phone:

0844 8842888

Email:

info@autobulbsdirect.co.uk

Location:

Unit 4 Hollybrook Road Ind Est.SouthamptonHampshire
Southampton
SO16 6RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is terrible and patronising. Product Insufficiently packaged. Adhesive labels for number plate inadequate. (If your plates fall off you buy more from them I guess).”

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Posted 1 year ago

“A revised order (as my original order omitted one item) placed on a Friday with Kim, ABD’s Customer Experience Manager. To my delight, the order arrived the following day, Saturday, completely fulfilled. Great people, superb product knowledge, a relaxed ordering process. Totally CUSTOMER CENTRIC !! Thank you”

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Posted 2 years ago

“Used them before and was ok, on this occasion I purchased Led bulbs, on entering my reg number the site gives you a list of bulbs that will fit, but they don’t and women there refuses to pay postage, they clearly know nothing about bulbs, use Amazon no problem they simply refund no questions”

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Posted 2 years ago

“Only sent one of a pair of wiper blades and won’t refund so I’m going to be stuck with an extra blade as I had to buy locally Avoid and buy from a shop, at least you’ll get what you actually need”

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Posted 3 years ago

“Ordered a set of bulbs (order 8677920) but despite multiple correspondences ABD failed to send the item. Poor service and not recommended.”

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Posted 3 years ago

“Super hat mich gerettet 🥰 🥰 🥰 ich liebe diesem gredchen♥️”

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Posted 3 years ago

“Brilliant piece of kit, works flawlessly and re ignition is on point. 55w / 5000k is like day light. Fitted on the the side of headlights back side wall which is plastic so stickers work best. Stealth it is as you have to look closely to spot the ballast.”

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Posted 4 years ago

“Amazing customer service, products purchased arrived well within time limit. When I was having difficulty choosing, I sent an email and I was delighted how fast they responded to me and gave me more than enough information about their products available and what sort of gains I'd find etc. They are definitely worth contacting and buying from. I keep giving repeat business as I wouldn't go anywhere else.. First class in every way ABD”

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Posted 5 years ago

“Dreadful service. Sent only one blade, despite ordering/paying for two. Kept me waiting over a week for the second blade. Upon attempting to fit, I found both blades had the incorrect fitting, despite using their make/model selection tool. Won't be using these people again”

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Posted 6 years ago

“Excellent customer service. I ordered a windscreen wiper but there was wrong picture uploaded to website and I have receive only 1 wiper instead of 2. They fixed the problem and sent out the other wiper for me for free of charge. Very fair trading and taking responsibility for their mistake. Happy to order again if I'll need even if it will cost double than before.”

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Posted 7 years ago

“I would have given 5 stars had it not been for the fact that one of the items was incorrect. However the correct part was sent return of post. The returns process was so simple to use. Excellant Customer Services. Will use ABD in future”

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Posted 7 years ago

“Bulbs arrived very quickly but showed an error on the car's Can-bus system. ABD quickly responded to email and refunded cost without question. Very quick and efficient service. I'll definitely use them again.”

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Posted 7 years ago

“poor customer services. never received order or refund.”

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Posted 7 years ago

“Been using this company for a couple of years. Excellent service & good quality products! Great website, everything easy to find.”

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Posted 7 years ago

“Absolutely desapointed!!!! A stil waiting for my item,ordered one month ago!!! I sent two emails and no answer.”

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Posted 7 years ago

“I've ordered through Autobulbs several times now and as ever the customer service is second to none. Following problems with the delivery company not being able to find us. As soon as it was taken up by Autobulbs, they sent another package out immediately which arrived the next day and even upgraded the item as they didn't have the one I ordered in stock to send. Dealt with promptly and efficiently. Thanks again!”

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Posted 8 years ago

“Found the what I wanted easy enough, and the delivery was pretty quick. I will definitely use Autobulbs again”

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Posted 8 years ago

“Keeps buyer updated and quick delivery. Couldn't fault”

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Posted 8 years ago

“Very fast delivery and realy helfpul when you call for questions. Great email response too on order questions when a product was discontinued to offer a replacement. thanks and would use you again.”

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Posted 8 years ago

“service was excellent. Great easy to use website and delivery was within two days to north east Scotland”

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Posted 8 years ago

Autobulbs Direct is rated 4.8 based on 2,771 reviews